Viapiano - Human Resources Professional - Boston, MA, USA

Laurie Viapiano

Boston, MA, USA


Human Resources Professional


Nationally Certified Human Resource Professional with 20 years of experience in various industries including distribution, manufacturing, municipal, and consulting. Strengths in employee relations, labor law compliance, recruiting, and training. Exceptional interpersonal skills. Able to conduct thorough HR needs analysis and set up customized HR infrastructure. Human Resource Outsourcing professional.

Work History

Human Resources


April 2011 - April 2011

At Xcel HR, we offer ASO and HR outsourcing services to small- and mid- sized businesses. We help these businesses minimize time and monetary investments in HR, benefits, and payroll administration in order to maximize the income-generating aspects of their business.

HR Manager

Essential Salon Products, Inc

November 2006 - April 2011

Responsible forfederal and state human resource compliance, recruiting, benefits coordination and administration, workers compensation, employee relations.

HR Manager

Goldwell of New England

November 2006 - April 2011

Human Resource Consultant

V Consulting

August 2003 - December 2007

Laurie Viapiano, PHR founded V Consulting in 2003. Ms. Viapiano has Human Resource experience in a variety of industries including manufacturing, distribution, retail, non-profit, and municipal industries. Her professional qualifications include a National certification as a PHR (Professional in Human Resources), certified by the National Human Resource Certification Institute (HRCI); she is also a member of SHRM (Society of Human Resource Management) and a member of HRMA (Human Resource Association of Massachusets).

V Consulting’s mission is to educate employers on today’s changing Human Resource issues and assist them in developing effective HR practices for their specific organizational needs.

Taking a confident, direct, and honest approach towards today’s HR issues, Ms. Viapiano’s strengths include employee relations, performance management, employee program
development, and compliance assistance. One of the most important parts of a Human Resource program is defining a company’s culture. She works closely with companies to ensure that it is a new program will work within a company’s corporate culture.

Laurie developed and conducted an effective seminars for the CWE (Center for Women & Enterprise entitled “HR Basics for the Small Business Owner” & “Employee vs. Independent Contractor” and has published articles for the Worcester Business Journal & on Recruiting issues.

Human Resource Consultant

V Consulting

January 2003 - December 2007

Manage and perform all HR functions for newly merged company. Work with senior
management to create HR policies and procedures; recruit employees; negotiate and
administer group benefits; and develop orientation, training and incentive programs.
Manage leave-of-absence programs and personnel records; and handle HR workers compensation
and employee relations issues.
Key Results:
* Structured and implemented programs and policies in the areas of training, compensation
structures, benefits packages, incentives and new-employee orientation.
* Encouraged a teamwork/open-door environment conducive to positive dialogue across the
* Negotiated salary offers at both the exempt and non-exempt level.
* Saved $70k by switching benefit carriers and providing education to employees to make
transfer as smooth as possible.
* Wrote employee manual covering issues including disciplinary procedures, code of
conduct, FMLA policy and benefits information.
* Introduced company's first formal performance review program
* Revised job descriptions across all levels. Interviewed employees to construct an
accurate picture of the duties and skills required for each position.; Started Human Resource consulting practice providing HR expertise to small companies.
Consultant, 2003 to Present

Hired by companies to fulfill a broad range of HR functions, including recruiting and
training employees and small business owners, writing polices and manuals, and
implementing staff development programs.
Professional Experience (continued)
Key Results:
* Trained small business owners on best practices, one-on-one coaching sessions that
contributed to sound hiring decisions and Federal and State compliant HR procedures.
* Contracted by non-profit service agency and interviewed client employees to develop a
program designed to customize a training program that met the needs of employer, employee,
and clients being serviced.

HR Manager

Essential Salon Products

January 2000 - January 2002

Wholesale beauty supply distributorship with 9 New England based retail stores

HR Recruiter

Gentex Optics

January 1997 - January 2000

Recruited Exempt and Non-Exempt employees, ensuring that state and federal laws were
followed. Conducted employee orientation weekly, resolved employee relations issues, and
was responsible for the company's job description database.
Key Results:
* Designed and implemented new HRIS system
* Worked with Human Resources Manager to implement new programs including an Employee
Recognition Awards program and applicant screening programs.
* Assisted with HR compliance to achieve ISO 9000 certification.

Human Resources Manager


Human Resource Outsourcing, PEO employer

Qualifications & Certifications

Bachelors in Psychology, minor in Business Administration

Worcester State College


Worcester State College

Bachelor of Arts (BA)

Worcester State College


Human Resource Certification Institue

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