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Travel And Tourism
From December 2011
I have been at Rollacity for nearly two years, and in those two years have received nearly all of the training required, therefore I am fully trained. I am a full time receptionist, as well as a party host and general assistant, which helps with cleaning, serving people at the bar and manning skate hire. I have excellent customer services skills, and being at Rollacity has enabled me to improve and build on my existing skills. I am trained on tills, databases, PDQ machines. I have a lot of experience in serving food, and customers. And being a party host, I think I've probably cut every cake in an average supermarket. I also have an excellent telephone manner which Rollacity has taught me.
Also at Rollacity, I was responsible for keeping to schedules and plans, as well as looking after children in the parties and keeping on top of day to day jobs. My responsibilities also included impeccable organisation and time keeping skills, as well as delivering the best possible customer service.
The majority of my job requires me to be independent and think for myself. When it comes to parties, I am used to confronting customers and baring the front of complaints and unhappy customers. As I have been working there for nearly two years, I am completely independent on the tills and can handle money easily. I also have an excellent telephone manner, and have a lot of experience with booking party conformations over the phone with customers.
POSTS OF RESPONSABILITIES
I completed my work experience at Riverside Infant School, where the teacher of the class gave me many responsibilities, including me taking a group of children for maths and English every day. I helped them with their counting and helped them complete their worksheets in lessons. I worked with one class one week and another the other week.
Within my current job, my posts of responsibilities have included being in charge of a group of young children, shutting down certain parts of the building, being responsible for collecting outstanding party balances every week. My interaction with customers is excellent and I enjoy it which is important.
REFERENCES AVALIABLE UPON REQUEST
Barneys Pet Supplies
May 2007 - June 2007
Up to April 2010
Ferry Road School Work Experience
Qualifications & Certifications
Sweyne Park School
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