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Grade 4 manager
J D Wetherspoon, Glasgow City Centre
My main duties at Lloyds No 1 were the day to day management of the bar this includes working towards and exceeding sales targets, managing staff, deliveries and audits, stock taking, rotas, achieving high customer service standards set by the company. I also had to make sure that licensing regulations were adhered to. I also ran the pub when the manager was absent.
my main achievements were:
Helped the pub achieve the best bar none award for overall Scotland.
Managed to progress from staff to assistant manager in 1 year.
June 2008 - October 2009
At sports cafe my main duties included serving customers to the highest standards. Ensuring hygiene and the cleanliness of the bar were being maintained. I also worked in the restaurant and at busy periods i would have to deal with large bookings on my own which sometimes could exceed 50 people. Whilst serving i would have to take orders, serve food and drink and remain calm under pressure whilst keeping customers happy.
Qualifications & Certifications
college of commerce
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