Tunks-Eccles - Personal Assistant - Sydney, NSW, Australia

Laura Tunks-Eccles

Sydney, NSW, Australia


Personal Assistant


My skill-set includes proven multi-tasking, administrative support, time management, client liaison, file management, handling of monies and payment of accounts, generation of written correspondence and reports, and competence in the full MS Office suite software. I am also experienced in promotions and event management, including the organisation of large scale fundraising events and social gatherings.
I am professional, organised, highly adaptable, well presented, warm and personable. My high level communication and interpersonal skills would be an asset in the position on offer. Perhaps my greatest asset is my enthusiasm and willingness to learn. I acquire skills rapidly and thrive on new challenges and the opportunity to contribute to a team that shares my values and enthusiasm.

Work History

Personal Assistant/Team Secretary

Professional Indemnity Insurance

From April 2012

• Working closely to provide support for two immediate supervisors, as well as providing support to the whole department as required
• Processing accounts, deductibles and cheques for settlement payments
• Liaising with members
• Extensive diary management
• Creating, managing and archiving physical and electronic files- including
confidential files
• General data entry
• Issuing satisfaction surveys to members
• Typing correspondence to members and external firms (also via digital dictation)
• Liaising with internal departments and external stakeholders
• Organising paperwork for government recoveries
• Implementing new systems and work styles
• Other Ad-hoc tasks

Temporary PA/Secretarial/Administration Positions

Metier Recruitment

February 2012 - March 2012

• Filing and administrative support
• Customer service
• Diary management
• Switchboard operation
• Liaising with clients
• Front of house reception
• General and intranet mail duties

Customer Service Officer/Administrator

Sterihealth NSW Pty Ltd

July 2011 - March 2012

• Front of house reception
• Processing orders
• Preparation of excel reports
• Attending to emails and faxes
• Liaising with several departments nationally
• Responsible for collecting, distributing and sending of mail
• Organising transfer of stock
• Data entry
• Processing credit requests and certificates of destruction
• Customer liaison

Stella Bella Little Stars Foundation

Volunteer work with the Stella Bella Little Stars Foundation - a charity that supports seriously ill children and their families in Canberra. Assisting with the set-up of the Annual Stella Bella Ball as well as generating ideas to raise money and liaising with businesses to organise events to raise money.

Legal Secretary/PA

David Lardner Lawyers

November 2010 - July 2011

• Front of house reception
• Co-coordinating travel arrangements and itineraries
• Typing correspondence via dictation
• Preparing briefs for lawyers
• Entering time and cost recoveries for accounts as well as rendering accounts
• Handling and receipting payments
• Researching
• Filing of Court documents
• Extensive diary management
• Banking and managing expenses
• Creating files and sending out cost agreements
• Entering data into Court documents
• Filing of confidential files both electronically and physically, including archiving
• Client liaison over the phone and in person
• Running general errands for the partners
• Switchboard operation
• Responsible for the firm's stationery supplies

Temporary Administration Positions

Hays Recruitment

July 2010 - November 2010

• Filing and administrative support
• Customer service
• Switchboard operation
• General and intranet mail duties

3IC/Sales Assistant

Prouds the Jewellers

September 2009 - July 2010

• Customer Service
• Operating a cash register
• Banking
• Basic office duties e.g. sending faxes, liaising with national company staff as well as taking and delivering messages
• Organizing, transferring and ordering stock and stationary
• Responsible for opening and closing the store on occasion
• Responsible for processing the end of day reports and the till • Responsible for pricing and setting up of stock
• Dealing with customers in a professional manner both in person and over the telephone
• Keeping the shop's appearance clean and tidy


Assisting in annual public events for families

National Assoc. of Prevention of Child Abuse and Neglect

during National Child Protection Week. Tasks included setting up displays, assisting with catering, food service and entertaining children.

Qualifications & Certifications

Erindale College

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