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Thogode - Customer Service/Medical Billing - Fair Lawn, NJ, USA

Laura Thogode

Fair Lawn, NJ, USA


Customer Service/Medical Billing


Through my diversified work history I have looked for employment in companies that offer their clients/customers various forms of customer service.

Work History

Team Associate/Customer Service/Cashier

J C Penney/Office Depot

November 2012 - October 2013

Prepare register for daily business, input opening cash balance, update information regarding time and date for individual transactions, solicit and submit applications for credit cards, provide customer service with regard to assisting customers in selecting their purchases, process purchases at the register. At the end of the day prepare final cash deposit, reconcile check purchases, and report credit card transactions.

Para Professional/Teachers Aide

Apple Montessori/Paramus Board of Ed/Ridgewood Board of Ed

July 2007 - June 2012

Worked one on one with autistic and physically handicapped students, collected and graphed skill acquisition data, assisted physically handicapped students, promoted socialization, taught self-help skills, offered support and encouragement, aided in learning for independent growth.

Para-professional/Teacher's Aide Certifcate

Department of Education-State of New Jersey-Praxis

From September 2007

Certification received 9/12/2007-continuous

Front Desk/Receptionist/Medical Billing

Hackensack Diagnostic Imaging, Hackensack, NJ

June 1993 - April 1995

Answered telephones, made appointments, collected insurance information, verified insurance coverage, collected co-pay amounts

Transcription Typist/Colleague

Great Little Books, Glen Rock, NJ

April 1993 - July 2007

Accounts payable, accounts receivable, tax preparation, data entry, transcriptionist, answered telephones, scheduled appointments & conference calls.

Inpatient Billing

St-Mary’s Hospital

April 1983 - June 1993

Collected insurance information, input Insurance information, verified insurance information, processed insurance claims, posted payments received, billed secondary insurance, billed patient for any outstanding balance due, communicated with insurance companies regarding any denials or payment discrepancies.


Girl Scout Troop Leader

Troop # 309, Lennie Lenape Girl Scouts
September 1998-June 2004 (5 years 10 months)
Being a Girl Scout Leader was a very rewarding experience. It gave me the opportunity to interact with and guide young girls establishing with them the right to respect and individual growth

Qualifications & Certifications

Alfred G. Berner

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