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Scott - Receptionist - Gloucester, UK

Laura Scott

Gloucester, UK




As you can see that I am currently working at Cowley Manor as a Part-Time Spa Receptionist and have gained experience within the job. I deal with all enquiries on the telephone and via email, email treatment confirmations, email day and evening spa confirmations, booking in treatments, booking evening and day spa packages, booking special day spa packages, selling vouchers, room charging, bills, putting vouchers and day and evening spa details on Opera, updating reservation with treatments and the times on Opera, selling the treatments, signing members and guests into the spa, meeting and greeting guests to the best of my ability, taking food and drink orders, showing guests around the facility, sheets for tomorrow, weekly reports, arrivals cards, printing reception sheets, selling products, pool testing, opening and closing procedures, laundry, cleaning and many more.

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