Services

B.A. Business Administration, Majoring In Marketing And Human Resources

Summary:

B.A. in Business Administration majoring in Marketing and Human Resources

Work History

Administrative Assistant/Assistant Recruiter

TELESEARCH STAFFING

From February 2013

* Handle phone calls and schedule interviews for available positions.
* Enter applicants as well as new clients into the TempWare system; verify identifications and references.
* Print payroll for all temporary employees; prepare employment applications.
* Generate daily and weekly internal reports; order office supplies.
* Assist the recruiters with finding candidates and setting them up for assignments.

Server/Cashier

DUNKIN' DONUTS

August 2012 - February 2013

* Greeted customers; placed and made their food orders.
* Baked bagels, muffins, and maintained cleanliness of the store.

Bilingual Customer Service Representative

BRACCO DIAGNOSTICS

January 2008 - June 2011

* Processed phone orders for isovue and gastroenterology products.
* Assisted the warehouse by calculating pallet and truck counts for Cardinal's weekly orders.
* Became the dedicated bilingual representative for five pharmaceutical distributors.
* Issued tailgate sample orders and returns for recently manufactured products sent to Quality Control.

Customer Service Representative / Teller

SOVEREIGN BANK

August 2005 - August 2007

* Greeted customers; informed them of new accounts and investment options.
* Resolved customers' account problems and inquiries working toward customer satisfaction.

Sales Associate

GUESS

August 2004 - April 2005

* Greeted customers and assisted them with clothing purchases.
* Received and secured shipment of new products.

Qualifications & Certifications

Business Administration / Marketing and Human Resources

UNIVERSITY OF PUERTO RICO

University of Puerto Rico, RUM

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