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• Microsoft Office: Excel, Word
• WRX EUK SISTEM
• WAVETRACK EDC SYSTEM
From June 2012
Production team leader
Making sandwiches and delivery to hospitals, schools
Up to April 2012
shops and costa coffe.
Heathrow airport Journey
I worked at Heathrow airport Terminal 5. Here I was a journey ambassador for a company called Reach.
My job role was to do sales and customer service, I worked towards targets and achieved and exceeded them every day
The sales part of the job was to assist passengers to the shop and upsell. I achieved at least 20% higher than my target each shift.
I helped direct passengers to the correct gate, making sure that they had the correct information and assisted passengers to the gate area and appropriate lounges.
As part of a team we delivered promotions for various retailers every week.
I also wrote reports and paperwork as part of our shop and collect service.
EUROPEAN DISTRIBUTION CENTRE
Future electronics is a global electronic components distributor. I was working as Team leader in different areas.
• Was in charge of up to 40 people
• Responsible for managing resources, quality performance and workflow of the Goods In, packing, export, clipper ship departments.
• Carried out duties within the departments relating to processing of products within the above area.
• Ensured that orders were prioritized correctly to meet cut off times and schedules.
• Resolved or sought advice on day to day issues relating to the packing and export operations
• Ensured that housekeeping of the area was of the highest standard.
• Ensured that all procedures relating to process and health and safety were adhered to at all times.
• Monitored the team, input data for reports on quality and productivity and identified strengths and weaknesses of the team using both reporting tools and knowledge of the people within the team.
Achievements: Winner of "ATTITUDE IS EVERYTHING" award 2005
ENTERTAINMENT UK DISTRIBUTION CENTRE
in various departments: superfast, shelving, tote loading and sorters.
• Was picking, packing and dispatching the goods to customers.
• Was part of the superfast team who picked 20,000 units on a single shift on peak time.
Qualifications & Certifications
Ukmerges Silo High School
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