Jacka - Insurance - Calgary, Alberta, Canada

Laura Jacka

Calgary, Alberta, Canada


• Proven customer service record with positive customer, third party and vendor relationships
• Superior ability in collecting, analyzing data and case management skills
• Experience in a wide variation of claim management-WCB claims, commercial & casualty claims
• Knowledge of group benefits-LTD,STD, health & dental, section B benefits and, government sponsored benefits
• Developed skills in mediation, advocacy and alternative dispute resolution
• Legal background
• Admission to The Western Australian Bar Association
• Certified Insurance Professional
• Ongoing education-CEBS & CRM
My education and professional experience has allowed me to continue to take on and achieve greater responsibilities and, challenges.

I am currently open to pursing new avenues of development/career path or alternatively to take on a more comprehensive role based on my experience to date.

I believe in preventing problems wherever possible by posing alternative possibilities and developing a new angle to achieve a favorable outcome.

This I know requires a collaborative effort-with a win-win solution.

“We are continually faced by great opportunities brilliantly disguised as insoluble problems”.



Work History

Senior Bodily Injury Specialist

RBC Insurance

July 2008 - January 2012

Qualifications & Certifications

Workplace Communication

The Insurance Institute of Canada-Southern Alberta

Bachelor of Laws (LL.B.)

Murdoch University

Postgraduate Diploma (PgDip)

Edith Cowan University

Bachelor's Degree (BCJ)

Edith Cowan University

Certified Insurance Professional

Australian and New Zealand Institute of Insurance and Finance

Barrister & Solicitor

Admmission to the Western Australia Bar Association

Certified Risk Management (CRM)

University of Toronto

Dalhousie University

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