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Brandies Enterprises, LLC
September 2012 - September 2012
I'm an independent franchise owner of Coverall Health-Based Cleaning System(R). Operating under the name of Brandies Commercial Cleaning Services.
We offer cleaner, healthier work environments at competitive prices utilizing EPA-registered, hospital-grade disinfectants and equipment. The methodologies used are scientifically proven to kill dangerous, illness-causing pathogens such as MRSA, influenza, rhinovirus, influenza A and more.
While most traditional janitorial services only clean for appearance, Brandies Commercial Cleaning Services uses innovative cleaning equipment and methods to decontaminate and reduce the spread of illness-causing germs in the places where people work, learn and play.
Our trained and certified staff are prepared and equipped to handle all different types and size facilities including offices, medical facilities, healthcare buildings, fitness centers, health clubs, daycare centers, educational facilities, retail stores, manufacturing plants, government facilities, auto dealerships, restaurants, airports, warehouses and transportation-based facilities.
Brandies Enterprises is a growing company with our base foundation currently set in commercial cleaning, however we're expanding into other areas as well.
Product Hierarchy Content Analyst
Grainger Management LLC
September 2009 - September 2012
Currently aligned to Abrasives, Hand Tools, Machining, Plumbing, Power Tools, Pumps and Welding product portfolios. Position concentrates on categorization and data cleansing of product. I've been responsible for testing/documenting integration and training of new systems & software, improve and streamline existing processes, create/enhance database to maintain daily service levels across Product Management floor.
Product Information Specialist
May 2001 - September 2009
Managed item additions and product information on product portfolios for Hand Tools and Machining. Responsible for extensive collection and verification of data, creating catalog page layouts, team reporting, and various data cleansing projects.
Will Call/Customer Service Phone Representative/Product Specialist
Grainger Parts / Parts Company of America
August 2000 - May 2001
SME for creation, validation, and testing of various systems and software. Coordinate and manage item addition process and product information on Hand Tools, Power Tools, Welding, Square D and Master Lock. Complete large-bid quotes and sales for various corporations and government agencies. Resolve customer inquiries and discrepancies, provided customer service via phone, counter, and on-location. Managed customer emergencies by locating product, arranging branch openings and transportation.
Customer Service Manager
January 1999 - January 2001
Started as Customer Service Rep/Cashier, and was promoted to Customer Service Manager. I was responsible for recruiting, training and supervising 10 customer service reps and cashiers, handling/resolving customer complaints, and retail operations (e.g.updating pricing on product, merchandise rotation/placement according to planning, etc.) within my department.
Warehouse General Labor
April 1996 - August 2000
Performed lead duties (employee schedules, breaks, quotas, assignments, resolve product discrepancies, re-locate/assign product locations, resolve team issues/discrepancies, etc.), auditing, complete rush/emergency orders, etc. Licensed and operated "cherry" order pickers (single and double) , forklifts (Crown and jeep), tuggers, straddle trucks (single and double reach), crane/conveyor systems, and carousel & platform systems. Performed stock keeping (put-away), picking/packing, trailer receiving functions (pack list, data entry, door/employee assignments, etc.), unloaded trailers, and other various functions.
Qualifications & Certifications
Oakton Community College
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