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Bain - Administration - Derby, England, UK

Laura Bain

Derby, England, UK




I am looking for 16 hours per week. I can be available on Mondays and Tuesdays, and or between 10am and 2pm Thursdays and Fridays.

Work History

Patient Co-Ordinator

Thurlow Dental & Facial Aesthetics

From February 2011

Front-line customer service support to Patients, business support activity, sales & marketing activity, production of articles on current dental or facial aesthetic topics for company website, management of company Facebook and Twitter pages. Organisation and priorisation of routine administration procedures.

Senior Contract Consultant

February 2009 - November 2010

(Manpower Hampshire County Council Contract - Winchester)
High volume administrative role providing support Account and Regional Manager in fast-paced environment. Overseeing another Consultant and Resourcer. Whole spectrum of recruitment and sales/marketing activity. Client relationship management of Hampshire Police Authority, Hants Direct, Winchester City Council and Hampshire Social Care Division and Hampshire County Council. Assisting with roll-out of online client management ordering system, client training - inc. informal sessions and formal presentations. Duties carried out in each role: Prioritisation, diary management, administration, report writing, minute-taking, drafting and publishing internet advertisements, sourcing, interviewing, dealing with all HR issues/queries, preparation of MI, meeting agendas, client correspondence, events organising, scheduling of staff and temporary candidates.

Senior Contract Consultant

May 2008 - February 2009

(Manpower West Sussex County Council Contract - Fareham)
Job description as per above with added involvement in Paritas Project - assisting candidates who had previously suffered with mental health conditions return to work, providing MI and feedback during steering group meeting on how whole process could be improved for candidates. Required liaison with Social Workers, Key Workers, Health and Council officials, as well as with representatives from Job Centre Plus and other associated government funded organisations.

Driving Recruitment Consultant

Royal mail

July 2007 - May 2008

Sales and recruitment activity, event organising and client relationship management with key Royal mail contract. Gained FTA accreditation.

Diary management

IBM Scheduler (Manpower Business Solutions

August 2006 - July 2007

and scheduling of IBM engineers in Central London location to ensure maximium efficient of time and resources.

Overseas Representative

First Choice Holidays plc (now TUI)

March 2006 - August 2006

First point of contact, inform customers of local information and hold welcome presentations. Duties included hitting targets for selling excursion trips and providing a high standard of customer service, plus airport transfers and on-board presentations. This position involved building rapport and interacting/communicating with guests and local suppliers/service providers. After 4 weeks I was promoted to Flight Seat Sales Administrator based in the resort office.

Sales Assistant (Part-time/Full-time)

John Lewis Southampton

October 2004 - March 2006

Part-time work during studies and full-time work whilst searching for alternative employment after university.


September 2002 - June 2005

(Hons) International Business with Spanish

Qualifications & Certifications

International Business

Southampton Institute


Barton Peveril College

Mathematics, English Literature and Language

Toynbee Secondary School

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