Whittier - Therapist - Port of Spain, Trinidad and Tobago

Launa Whittier

Port of Spain, Trinidad and Tobago




Massage Therapist for three years. Types of massages included Deep, Thai poultice, Bamboo, Aroma therapy, Hot stones, Pre natal, Reflexology, Abdominal, Swedish and lymphatic drainage and body treatments, wraps and scrubs. Recently completed a nine month contract on board a cruise ship spa.

Work History


University of the West Indies

June 2013 - July 2013

Introduction to Massage Therapy is a 12 session, 36 contact hours, programme offered by the University as enhancement programs, I taught this course last semester and will be teaching it again when it runs in October.

Massage Therapist

Steiner Transocean Limited

From October 2010

London. On Board Spas.
Freelanced at various spas in Trinidad and my service spanned from house calls to Company visits for staff wellness programs. I also operated at a studio in Woodbrook before I was offered a contract with Steiner. I was trained in London to do their signature treatments and recently finished a nine month contract on board.

Specialty areas:
Deep Tissue
Swedish Massage
Head Massage
Bamboo Massage
Thai poultice Massage
Abdominal Massage
Hot Stone Massage
Pre Natal Massage
Body treatments - wraps and scrubs.

Administrative Assistant

Fojo Design & Develop Limited

From April 2008

to the Managing Director
Duties and responsibilities similar to previous administrative positions, as well all Human Resources matters; Salaries; Deductions to statutory boards; Accounts receivable and payable; Organizing seminars and meetings. General office duties, maintaining an efficient filing system; receiving visitors; handling the mail; telephone calls, supervising of junior employees, janitors and general office operations and any other duties that arise.

Administrative Assistant


October 2006 - December 2007

to the General Manager
Providing support for Upper Management
Booking and organizing meetings for Managers and Directors.
Assisting with Human Resources functions:- Maintaining and preparing monthly Attendance Reports, Preparing for appraisals, Assisting with jobs contracts and also with Job Descriptions.
Preparing and issuing letters of acceptance for new hires, and letters of termination.
Dealing with legal correspondence, maintaining a proper filing system
Dealing with highly confidential matters
Liaising with foreign Partners of the BMW Group and the BMW Company in Germany.
Maintaining a proper Data Base of all customers at Companies, Embassies, AMCHAM, TTMA.
Handling incoming and outgoing mail, taking minutes of meetings.
Drafting Inter-office Memos, Making hotel bookings for foreign Heads when visiting.
Liaising with Advertising Companies for Newspaper Advertisements, Assisting on events
Committee for Promotions (Golf Tournaments, Divali Nagaar) etc.

Course Administrator


August 2004 - July 2006


Position: Course Administrator
Liaising between Universities, Lecturers and students providing course materials, updated information on necessary documents, deadlines, and procedures for exam entries.
Monitoring the progress of students via questionnaires and monthly evaluations.
Compiling figures and presentation for weekly and monthly reports working with MS Office Applications
Issuing memos and emails to various departments to synchronize Information to ensure consistence.
Providing customer service on a variety of programmes being offered by the institution.
Marketing the company via the telephone and electronic mail.
Invigilating exams held at the institution, as well as assisting with Career Fairs.

Loans Co-ordinator

Eastern Credit

April 1998 - November 2003

Making and monitoring the flow of appointments expeditiously to ensure customers' satisfaction
Assisting with emergency loans
Ensuring members' awareness of necessary documents required for successful appointment
Assuring proper maintenance of log books and source documents for Audit purposes
Participating in staff selection and evaluation
Collating reports on monthly basis for managerial meetings
Coordinating loans applicants to ensure budgeted revenue targets are met
Maintaining customers' files

Position: Customer Service Representative
Ensuring customer satisfaction is met with good service delivery
All related duties of Front-line personnel:-
Issuing of general information regarding Credit Union Services
Handling Customer Queries, Telephone systems, Facilitating loans, ABM Cards, Fixed Deposits and Statements for Banks, Embassies and Revenue Offices.
Informing customers of documentation needed for application for membership and loan requirements.
Giving Financial advise on savings and investments .
PBX Operations

Administrative Assistant

Barbados Mutual Life Assurance Society Limited

January 1998 - April 1998

Handling general secretarial and office duties:-
Monitoring progress of payments on accounts to prevent policy lapse.
Providing support to branch secretary: typing, maintaining filing systems, logs, stock supplies, receiving clients, handling office equipment and working with MS Word and Excel.
Compiling information for monthly reports.
Handling communications between customers and agents
Handling the mail.

• Promotion of Company Products and Services
• Member of planning committee- Sports and Christmas activities
• Member of Awards and Recognition Committee and Uniform Committee


Health and wellness programmes

Work at various companies through out Trinidad for their Health and Wellness fairs, for Carnival I offer back and feet massages to masqueraders.

Qualifications & Certifications

Hospitality Management

Trinidad and Tobago

General Insurance

Trinidad & Tobago Insurance Institute

Hospitality Management

Trinidad & Tobago Hospitality & Tourism Institute

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