Freelancer, Administrator, Good Coomunication Skill, Speed Typing (45Wpm), Customer Service Skills


I have been working in the technology industry for more than seven years, where i have developed my customer service skills communicating directly with overseas clients. As a Data Entry clerk I developed my typing skills doing 45wpm, and as a Team Coach for more than two years I devloped my teaching/training skills.

Work History

Transaction Processor

Affiliate Computer Services

I started out as a Data Entry clerk, I worked my way up to Quality Controller where my duties were to check the work of the clerks and ensure that they reached their target quality.I then advance to the position of a Team Coach were I coach junior staff and train new recruits.

Owner/Manager Shaloam Restaurant

(Duties include managing and operating a successful business)

Quality Analyst/Team Leader

Affiliate Computer Services

(Verify work process by junior staff and coach underperformers)
On the job training in Excel and Microsoft word

Accounting Clerk

Value Plus Wholesale

(Duties involve payroll processing and auditing of the books)

Qualifications & Certifications

Supervisory Management

University of the West Indies (School of Continuing Studies)

Business Management

Jamaica Institute of Business Technology

Language and Communication

Yvonnes School of Fashions

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Latoya Pinnock provides the following services:

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