Cassiem - Customer Service - Cape Town, Western Cape, South Africa

Lameez Cassiem

Cape Town, Western Cape, South Africa


Customer Service


- Excellent Customer Service
- Patience
- Hard-working
- Multi-task
- Quick thinker
- Solving issues
- Typing accurately
- Always trying my best
- Target driven
- Always positive
- Can work with sumaltanious systems at the same time

Work History

Cashier / Book-in Agent

CRT Samsung Smart Care Centre

From January 2014

- Receiving payments from customers
- booking-in products for repairs (cellphones, laptops, notebooks, tablets, etc.)
- doing cash-receipts every day
- assisting customers that's coming to collect their products
- assisting Admin Manager
- admin / filing

Customer Service Representative / Efiling Assistant


From June 2010

Assisting taxpayers with how to register on Efiling (online) and submit returns from there instead of having to go to the offices all the time. Also assisting them with filling tax returns and submitting them, as well as other tax queries.
Reason for leaving: Contract ended (6 month Fixed contract)

P.A. / Receptionist

National Pride Trading t/a Chery

August 2010 - December 2011

P.A for Branch Manager (Chery)
- Reception Duties
- Customer Focused
- Date capturing (capture all documents send to head office)
- Banking
- Assist Salesman with Admin
- Prepare Cheques for Creditors for payment
- Monitoring the flow of documents Financial & Invoicing
- Prepare orders for suppliers
- Writing out transfer notes for vehicles
- Attendance records and Petty Cash slots
- Stock Control (doing transfers, checking new vehicles and sold vehicles)

Customer Service Representative

Teletech Holdings Inc

From February 2009

I was assisting customer with cellphone contracts, billing, trouble shooting and other queries.
Reason for leaving: Better prospects

Qualifications & Certifications

Customer Service

People Solutions

Princeton High School

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