Jackson - Project / Office Administrator - Johannesburg, GP, South Africa

Lameez Hamid Jackson

Johannesburg, GP, South Africa


Project / Office Administrator


Data Capturing
Assist with client queries ,personally and telephonically
Log all client calls and queries
Resolve and log client queries
Paperwork ,client and company information updates
• Typing
• Advertising Response Management
• Filing Management
• Organizational / project / time management
• Compiling of Panel Packs
• Create and update client files
• Collate all ad response information to excel spreadsheet
• Provide shortlist of suitable CV`s to researches
• Sorting ,copying, filing and categorizing of CV`s from Ad Response
• Assisted CEO when required with various admin duties
• Attend client briefings for Business Development

Work History

Further Lending Consultant


June 2011 - February 2013

Period of Employment: June 2011 to February 2013 & June 2006 to May 2008
Position: Further Lending Consultant

• Processing of current / additional loans on client's bond
• Prepping and motivating loans on client files for credit approval
• Consumer ITC enquiries
• Regular feedback to clients on status of their loans
• Processing of payments and split payments to client's personal and municipality bank accounts for loans approved
• Requesting and updating valuation on client properties
• Allocation of loan / further loan conditions
• Transferring of client loan files for quick cash or registrations
• Issuing instructions for adding sureties to Attorneys for client
• Regular follow up with Attorneys

Reason for Leaving: Family Responsibility

Resource Recruitment Co-ordinator

Landelahni Recruitment Group

January 2009 - August 2010

( LPTA )
Period of Employment: January 2009 - August 2010
Job Description 1: Resource Recruitment Co-ordinator

• Recruiting of various professional roles
• Candidate Liaison
• Client Liaison
• Administrative duties, paperwork and updates
• Recruitment functions from initial job specification right through to sourcing of relevant candidates, interviewing phase
• Ad writing and placing on various job sites
• Candidate sourcing and matching
• Ad response management
• Competency based interviews
• Draft interview questionnaires
• Preparation of Panel Packs
• Candidate background check - MIE and reference checks
• Ad Hoc projects
• Coding / filing/binding/photocopying/scanning
• Regrets to unsuccessful candidates
• Relieving switchboard / receptionist if and when required
• Research on various companies for new business development and job orders
• Capturing and updating candidate details on database
• Refer candidates to various consultants on working positions
• Screening and short listing of CV's

• Nominated by my work colleagues to participate in the International Navigator - Common Purpose Programme for 2009
• Nominated and active member of Marcomms Marketing Committee

• Reason for Leaving: Retrenched

Job Description 2: Project Administrator

Resource Recruitment Co-coordinator

Advertising Response Management

July 2008 - December 2008

• Filing Management
• Organizational / project / time management
• Compiling of Panel Packs
• Create and update client files
• Collate all ad response information to excel spreadsheet
• Provide shortlist of suitable CV's to researches
• Sorting, copying, filing and categorizing of CV's from Ad Response
• Assisted CEO when required with various admin duties
• Attend client briefings for Business Development

Reason for Leaving: Promoted to Resource Recruitment Co-coordinator

Helpdesk Specialist


May 2005 - May 2006

• Handling of telephonic / faxed / e-mailed queries and actioning
• E-mail / fax necessary application form to client
• Advice potential client on services, products, process and time frame for new bonds or switches
• Pass sale leads to telecentre administration
• Compiling Statistics of faults reported
• Follow up on all queries, regular feedback to client on outstanding queries
• Data capturing, updating client details, client security checks
• Pre-qualification for additional funds on client's homeloans
• Provide logon details to clients for web access, management of web communications
• Remain up to date with SAHL products and services
• Issuing of necessary client documents

Reason for leaving: Transfer to higher department (Further Lending)

Medical Aid Administrator (Momentum Health)

Inbound Call Centre

November 2004 - February 2005

Period of Employment: November 2004 to February 2005
Position: Medical Aid Administrator (Momentum Health)

• Informing potential members of Momentum Health Benefits
• Updating member's details
• Requesting of member's refund from savings
• Requesting of Certificates of Membership and Tax Abtmt.Certificate
• Cheque Requisitions
• Confirming available funds, benefits and authorizations
• Issue of quick authorization from member's health platform
• Work flowing broker leads, member option change requests, member's termination requests and ACB changes
• Assisting members and suppliers with reconciling statements

Reason for Leaving: Employed on a contractual basis

Senior Sales Consultant


January 2002 - October 2004

• General sales of cell phone contracts ( business and personal ), cell phone accessories, pre -paid handsets, airtime
• Telesales, stock take, cashing up and closing and opening of store
• Telephonic and personal customer service
• In store training of new staff, relieving supervisor
• Forecasting and ordering of new stock
• Online processing and activation of cell phone contract
• Processing renewals and additional line

Reason for Leaving: No further growth was offered

Computer Literacy:
• Windows 7
• Web clarify
• Microsoft Office 2010
• Internet explorer
• Active Retails and Solomon ( accounting package )
• Point of sale
• Various in-house systems during employment

Skills and Attributes:
• Strong negotiation and administrative skills
• Committed, versatile and a quick study
• Effective communication skills and professionalism
• Good report writing skills
• Excellent telephone manner and honesty
• Strong leadership skills and a team player
• Self driven and motivated
• Organized and self deadline driven
• Ability to work well under pressure and handle irate and difficult clients
• Professional and results driven
• Versatile and adapt easily to change
• High level of confidentiality and respect for superiors and colleagues
• Can work independently and unsupervised

Qualifications & Certifications


Newlands East Senior Secondary

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