Heuwel - Medical Receptionist - Johannesburg, GP, South Africa

Lamees Heuwel

Johannesburg, GP, South Africa


Medical Receptionist


i have worked as a medical & dental receptionist for just over a year. i have experience on the MedEdi system.

My resposibilities were as follows:
Make appointments via the telephone
Meet and Greet patient apon arrival
Collecting administration fees, if any
Dealing with the Laboratories on a daily basis for results
filing and sending patient reports if requested
Assist with minor procedures in emergency room

Work History

Medical Receptionist / Administrator

(Disclosed) Medical and Dental Centre

March 2012 - September 2013

Receiving of Patients
Making Specialist Appointments
Sending off Bloods
Receiving bloods and allocating to correct patient
Customer Accounts
Medical Aid Verification
Purchasing of materials
All frontline duties

Please find below a consolidated list and description to my duties of which I currently perform and have also gained experience in over the years.
Basic Function
To provide a service to management through typing, telecommunication, liaising with clients, distributing and filing (hard copy and electronic versions) of all materials pertaining to the department.

• Maintain all files in the correct cabinets.
• Maintain a detailed record of all files sent for storage.

• Complete necessary purchase orders for all purchases and bookings.
• Source and compare quotations from Consultants and Service Providers etc.
• Assist with the day to day operation of the Company.

• Develop and maintain good relationships with internal departments.
• Provide supportive role to other secretaries during pressure periods.
• Track whereabouts of team at all times.
• Order necessary stationery for the department.
• Support the department / team.
• Accurate typing and collation of material generated.
• Distribution and filing of copies, maintaining daily filing to ensure information available for referral purposes.
• Update status sheets and keep abreast of the business.
• Take initiative in completing minor tasks, to ensure smooth operation of team and office.
• Follow instructions implicitly at the first request.
• Report back to manager at first opportunity if unable to complete a task.
• Screen telephone calls.
• Maintain good relationships with client.
• Handle queries.
• Accurately and efficiently use systems.
• Respond timeously to requests.
• Meet deadlines.
• Arrange meetings / workshops and conferences.
• Ensure suitability of venues.
• Organise all catering.
• Set up boardrooms for meetings...

Senior Administrator / PA to MM

Oceana HR Professionals

January 2011 - November 2011

Client Liaison on an Executive Level
Diary Management of Managing Member
Handling Of Petty Cash
Tender Applications
Recruitment (Office Support)
Office Administration on a Senior Level
Ordering Stationery
Drafting weekly Reports

Monitoring Stats
Temp Payrol
Interviewing Candidates
Purchase Orders

Personal Assistant to GEC

Golden Ribbon Trading

Office Administrator,

Diary Management
Project Planning
Booking Flights
Liaising with International Clients
Manuel Invoicing
Office Management
Purchasing of Office Automation and Stationery
Stock Control
Goods Receiving and Dispatch
Handling of Petty Cash

PA to Chairman / Office Secretary

October 2002 - January 2006

Minutes Of Meeting
Project Planning
Request for quotations
Purchasing of materials

Qualifications & Certifications

Grace College

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