Calderon - Customer Service Professional - San Juan, Puerto Rico

Laira Calderon

San Juan, Puerto Rico

Services

Customer Service Professional

Summary:

I've been working in the customer service industry for years, from data entry in office to restaurant hostess, server and bartender.

Work History

Server and bartender

Tantra Restaurant

March 2011 - March 2012

➢ greeted customers and guided to their seat
➢ presented menu and took the orders
➢ reassured 100% customer satisfaction in food orders and drinks.

Receptionist

MCleary Ave

October 2008 - May 2010

➢ answered phones calls
➢ greeted guests in a pleasant, professional cordial manner
➢ reassured payment and hotel commodities to meet their needs

Food Prep and Order Taker

Nature's Way Café Center Park

May 2003 - July 2007

➢ opened and closed of establishment
➢ merchandise receiver and inspector
➢ prep salads, soups and special entries of the day

Cashier and Hostess

Ashford Ave

July 2000 - April 2003

➢ answered phones, took reservations and responsible for final bill brought to table
➢ assured payment of dinner for regular customer, VIP guests and corporate accounts
➢ responsible for end of the day cash, credit card and tip %, and accountable reports

Qualifications & Certifications

Lake Worth High School

AI University of Art and Design

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