Calderon - Customer Service Professional - San Juan, Puerto Rico

Laira Calderon

San Juan, Puerto Rico


Customer Service Professional


I've been working in the customer service industry for years, from data entry in office to restaurant hostess, server and bartender.

Work History

Server and bartender

Tantra Restaurant

March 2011 - March 2012

➢ greeted customers and guided to their seat
➢ presented menu and took the orders
➢ reassured 100% customer satisfaction in food orders and drinks.


MCleary Ave

October 2008 - May 2010

➢ answered phones calls
➢ greeted guests in a pleasant, professional cordial manner
➢ reassured payment and hotel commodities to meet their needs

Food Prep and Order Taker

Nature's Way Café Center Park

May 2003 - July 2007

➢ opened and closed of establishment
➢ merchandise receiver and inspector
➢ prep salads, soups and special entries of the day

Cashier and Hostess

Ashford Ave

July 2000 - April 2003

➢ answered phones, took reservations and responsible for final bill brought to table
➢ assured payment of dinner for regular customer, VIP guests and corporate accounts
➢ responsible for end of the day cash, credit card and tip %, and accountable reports

Qualifications & Certifications

Lake Worth High School

AI University of Art and Design

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