Jiwane - SAP CRM Functional Consultant - Nagpur, Maharashtra, India

Kushal Jiwane

Nagpur, Maharashtra, India


SAP CRM Functional Consultant


• SAP CRM consultant with above 2.3 years of experience in implementation and support in that
1 implementations and 1 production support
• Worked on SAP Business One ERP for SME's as Functional Consultant.
• Experience in preparation of Business Blueprint and Functional specifications for SAP .
• Having sound knowledge in customizing and configuring the Basic functions like Organizational data determination, Partner processing, Transaction Processing text determination, Territory management, status profiles and Action profiles
• Good functional Experience of Middleware in BDOC’S, data exchange between ERP backend & SAP CRM, and consistency & monitoring of the data exchange.
• Worked on SOLMAN for Generating Business Blueprint.
• Good Exposure in CRM modules Sales , service ,Middleware and TPM , IC
• Data migration for various projects such as SAP , GIS and Hospital management software through DTW & Red gate SQL
Database Tool

Work History

SAP Functional Consultant

Crave InfoTech & Consultancy Services Pvt. Ltd

From October 2011

• SAP CRM/ ECC Master Data Creation & Maintenance- Business Partner/ Customer Master Data, Marketing Attributes, Product Master Data and Enhancements, Number ranges ,Pricing Conditions, Organizational Model and Territory Management.
• Familiarity with Middleware settings, integrating both CRM & ECC for master and transactional data processing.
• Configuration of Web UI including Navigation Area, Work Centers, and Authorizations Agent Inbox, Interaction Record, CIC-Web client profile, Business Transaction profile , Navigation Bar , Broadcast Messaging based as per the Business Role.
• Configured Business roles, Navigation bar profile to define logical links, work center link groups, direct link groups and work centers for Service Organizational Model.
• Proficient in configuring and customizing the key concepts of Marketing which includes Marketing planning and
campaign management, Trade Promotion Management, Personalized mail forms, Segmentation and
Lead management.
• Configured Campaign Types, Objectives, and Tactics based on Customer requirements.
• Customizing date profile for the contracts ,Copy Controls and Action Profiles for Follow-up Transactions and Transaction Launcher for Non BOR in WebUI
• Defined transaction type & item category determination for sales & service order quotation, service order, complaints and return management.
• Monitoring inbound and outbound queues and error handling of Bdocs.
• Manually testing the application when new enhancement are build and ready for release
• Having basic knowledge on SAP Middleware like Sites, Publication, Subscription, Initial Load, Synchronization Load
• Monitoring inbound and outbound queues and error handling of Bdocs.
SAP Business One
• Master data, Sales Opportunity, Sales, Inventory, Purchasing, Financials, Banking and Profit centre, MRP, Service and Human Resource Modules.
• Standard Add-On viz. Outlook Integration, XL Reporter & Copy Express.
• Customize Add-On: Add-On Hospita

Qualifications & Certifications

B.Com (Computer Application)

Vidya Bharti Collge

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