- Full time
- Part time
- One time
Bulk Hiring Entry level and support staff
Manager - Human Resources
Digicall Teleservices Pvt Ltd
From January 2013
➢ Handling overall responsibility of recruitment, Employee Relations and Payroll.
➢ Managing a team of 7 recruiters and Assistant Manager to hire 300 candidates every month depending on requirement.
➢ Ensuring ER activities, IJP's, Induction are conducted and rolled out in the center.
➢ Successfully driven best referral schemes on the floor to minimize the cost per hire.
➢ Successfully ramped up a telecom process of 300 candidates in a month.
➢ Managing the HR database and personnel files to ensure it is updated in a timely and accurate manner.
➢ Ensuring participation in job fairs.
➢ Ensuring Hiring toolkit hygiene check for all processes.
➢ Effective client and vendor management
➢ Managing more than 22 placement consultants and vendors for admin also.
➢ Ensuring that only the best candidates with the right qualifications, skills and experience are employed.
➢ Negotiating advertising rates with newspapers & online job boards & then placing job adverts with them.
➢ Providing guidance to team members, peers and management on all employment related matters.
➢ Excellent organizational skills.
➢ Able to tactfully deal with difficult and sensitive situations.
➢ Influencing, persuading, coaching and negotiating skills.
➢ Pro-active and self-motivated.
➢ Preparing and presenting reports to director.
➢ Experience of managing grievance and disciplinary procedures.
Sr. Manager - Business Development
G&C Global Consortium G&C Global Consortium
May 2010 - January 2013
➢ Liaison with customers.
➢ Strategize marketing plans for various projects.
➢ Look for strategic partners in various existing land projects.
➢ Look at new and upcoming projects for further expansions.
➢ Promoting properties of top builders of Bangalore and South India. Listed are a few - Prestige, Embassy, Concorde, Mantri, Nambiar, etc.
➢ Efficient and multitasked and resolved multiple queries of Clients.
➢ Evaluate plots and sites for sale, Resale, Joint Development and joint Ventures with interested builders in various areas.
➢ Compute final estimation of property values, taking into account such factors as depreciation, replacement costs, value comparisons of similar properties, and income potential.
➢ Evaluate land and neighborhoods where properties are situated, considering locations and trends or impending changes that could influence future values. Examine the type and location of nearby services such as shopping centers, schools, parks, and other neighborhood features in order to evaluate their impact on property values.
➢ Inspect properties to evaluate construction, condition, special features, and functional design, and to take property measurements. Liaison with customers.
➢ Obtain land values and sales information about nearby properties in order to aid in establishment of property values.
➢ Getting more buyers database.
➢ Develop good contacts among HNI & NRI building a good relationship with clients.
Team Leader Operations
Hutchison 3Global Services
October 2007 - March 2010
➢ Worked with Support HR function managing the leave management system, handling 3 Academy for employees, IJPs and Exit interviews of employees for IT, Finance, C&B, HR, ASD, F&P and Branding Teams.
➢ Worked with HR in recruitment, recruiting candidates for various processes.
➢ Handled consultants, placement agencies as vendors for the company in Pune and Mumbai in order to recruit candidates.
➢ Worked as Team Leader Operations - Customer service Technical Support (TSI), Billing Post pay & Mobile broadband process-handling Technical and billing queries.
➢ Managed UK and Ireland Clients. Reported the weekly, monthly business to them.
➢ Manage service Levels across the floor.
➢ Managed a team of more than 30 representatives for On Job Training (OJT) of technical process.
➢ Mentored teams on to the shop floor to go live on calls.
➢ Conducted regular training sessions for the teams.
December 2005 - December 2006
➢ Worked as Team Leader Operations for a Billing process-handling Customer support, Billing.
➢ Recognized & rewarded for the best Team and Team Leader consecutively for 3 months (2006).
Assistant Manager Operations
HSBC Electronic Data Processing India Pvt. Ltd
January 2004 - December 2005
➢ Worked as Assistant Manager Operations for a new process handling Credit Card disputes and fraud detection.
➢ Managed a team of 20 representatives.
Spectra mind e-Services
July 2002 - January 2004
➢ Worked as a Team Leader for American Express project.
➢ Undergone training and certified by Amex trainers.
➢ Handled a team of 30 - 35 agents.
Qualifications & Certifications
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