Sibeko - Business Advisor - Johannesburg, South Africa

Kuhlekonke Sibeko

Johannesburg, South Africa

Summary

Through my studies I have been able to learn the theory and practice related to functioning within a business environment and I am keen to apply and excel within this field. I previously worked in the hospitality industry as a waitress, and also worked as a promoter doing promotional work for different brands, and therefore have built up excellent communication skills and also enjoy working within teams. Through these jobs I have also built up my skills and experience as a leader, focusing on my interpersonal skills as well as project management. I am a hardworking individual who is easy to work with and reliable.

I was recently working for Vodacom Pty Ltd as a business advisor for various companies. It was a one year internship, whereby I manage clients’ accounts on a daily basis with set monthly targets and achievements; build and develop rapport with new and existing relationship with clients; present and identify business initiatives and converged solutions to Directors and Business owners; understand customer preferences, pricing, products to ensure requirements are met; analyse statistical data on client business and industry to identify market trends for Vodacom products and services; and attended to telephonic and face to face customer queries and services.

Services

Business Advisor

Summary:

I manage clients’ accounts on a daily basis with set monthly targets and achievements; build and develop rapport with new and existing relationship with clients; present and identify business initiatives and converged solutions to Directors and Business owners; understand customer preferences, pricing, products to ensure requirements are met; analyse statistical data on client business and industry to identify market trends for Vodacom products and services; and attended to telephonic and face to face customer queries and services.

Work History

Business Advisor-Internship

Vodacom Pty Ltd

March 2013 - March 2014

• Manage clients' accounts on a daily basis with set monthly targets and achievements
• Build and develop rapport with new and existing relationship with clients
• Present and identify business initiatives and converged solutions to Directors and Business owners
• Understand customer preferences, pricing, products to ensure requirements are met
• Analyse statistical data on client business and industry to identify market trends for Vodacom products and services
• Telephonic and face to face attendance to customer queries and services

Student Assistant and Journalist

University of Johannesburg

(Part time)-Language Unit, University of Johannesburg
• Writing Zulu articles for the Language Unit
• Assist in University formal and social events.
• Understanding students needs about linguistic factors

Promotion member

Boxer Superstore, Ponds Promotion-Allegiance Conferencing cc

• Promote the Face of Ponds and new range of Ponds Products-in store promotions.
• Capture sales reports

Promotion Leader

Shield Promotion - Allegiance Conferencing CC

• Team leader for Johannesburg branch,
• Recruit correct personnel for promotion structure
• Interact with various groups to promote Shield products
• Market Shield products to consumers and increase sales targets

Waitress (Part time)

Woolworths Café

, Hyde Park - Tribeca (Pty) Ltd.
• Increase customer service and productivity within restaurant
• Market and sales new and existing with set target and achievements
• Stocktaking,
• Store maintenance and cleaning.

Qualifications & Certifications

Development Studies and Business Management

University of Johannesburg

Durban Girls College

English First Language

Durban Girls' College

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