I have been in the force for umpteen of years with multiple roles such as Bartender, Bar Captain, Butler, Chief Butler, Housekeeping Supervisor, Assistant Executive Housekeeper, Assistant Sales Manager, Duty Manager, F&B Manager and Hotel Operational
Brown Feather Hotel
From November 2012
Opening team project; defect reports, recruitment, training & SOP development
Deal with e-commerce
Gain over 10% to 15% repeating customer
Ranked 2nd on TripAdvisor – 96% (Certificate of Excellence)
Fantastic review on agoda – 8,5
Fantastic review on booking.com – 8,6
Duty Manager (in-charge F&B operational)
BALI EPICURE CATERING
October 2011 - September 2012
Managing the entire operational during evening from 1600 to 2400 hours
Deal with guests’ inquiries
Overseeing weekly general cleaning and maintenance
Building up mutual relationship within the clients of both villa management and its client
Managing the F&B Department of twenty-eight-professional team members
Executing numbers of events every month
Dealing with clients' queries about event arrangement
Asst. Sales Manager
White Whale Media
February 2011 - September 2011
Restructuring sales strategy
Managed to hit IDR 30,000,000.00 of monthly sales
Synergizing the team
Maintaining good relation with the clients
Assistant Executive Housekeeper
Banyan Tree Seychelles
July 2010 - October 2010
Getting familiar with the job as an assistant of the Housekeeper
Motivating the team
Admin familiarization and controlling lost and profit
ANGSANA RESORT & SPA
January 2002 - June 2006
My role is clear to make people happy with my mixtures.
Number of motorist is increasing from time to time without any improvement on their mechanical knowledge. The blog, motorocco, would help you in sorting out any problem by providing as much and detail information about workshop and life-on-wheel-related in Bali.
Hindu Ritual: Lempuyang Temple
Lempuyang Temple is one of the nine temples formation on the island that located in Karangasem Regency. It lies on a hill of up to 1000m above sea level. In order to interact with God, visitors need to conquer the thousand-step-staircases from the parking area to the top (roughly 2 km). The scenery from the top is worth climbing.
Villa photo shoot in Drupadi, Bali. The session was taken during afternoon till 6.30 pm.
Casual In-Villa Wedding
The wedding was held in a small villa in Seminyak. The couple is a well-mixed of Serbian and Indonesian who run a villa rental services. The shoot was a lst minute deal that I used only two lens during the session, which is kit lens 18-55mm and a fixed 50mm.
Customer Service Blog
The blog skins out all about customer service hectic from daily life to hotel industries. Check it out at customerhectic.blog.com
Balinese Wedding Procession
The procession was held in Singaraja in early April 2014. The photos are being printed into album and set as slides.
Spa session photo services that was held in Brown Feather Hotel and Swiss-Bellinn Seminyak. The photos is being used for printed publication such as menu and flyer as well as website content.
Reading Books Project
I am providing Reading Books material for Dyatmika International School in Bali that each book consists of eight photos. The photos are taken in accordance with their story boards.
Qualifications & Certifications
Sales & Marketing
Seychelles Institute of Management
Business English Diploma
Business English Diploma
Room Division Diploma
Pansophia College Singaraja, Bali
SMEA Singaraja Bali
Skillpages has been acquired by Bark.com!
Bark.com is pioneering the way people find local services. Skillpages is the world’s premier directory of service providers.Find out more