Kazi Md - Chief Operations Officer - Dhaka, Dhaka Division, Bangladesh

Ekram Kazi Md

Dhaka, Dhaka Division, Bangladesh

Services

Chief Operations Officer

Summary:

CHIEF OPERATING OFFICER
 Achieved daily sales turnover by 50%+ and increased GP Margin by 10% by significant reduction in pilferage, damage loss and review of profit margin with suppliers and MRP rate of products.
 Rolled out total new 3 outlets which include 2 outlets of K Bakery at Chittagong and one K Life outlet at Coxs bazar.
 Introduced Direct Sales Concept to factories corporate customers generating significant new income stream line.
 Initiated and developed existing software and introduced new software solution for Khulshi Mart, K Life, K Bakery, K Water and K Copies.
 Full review of operation process and development of Companies Process Manual at all departmental level.
 Sourcing, import and commissioning of capital machinery for K Bakery
 Structured, developed and rolled out 8 Promotions fully financed by suppliers generating average 37% sales growth during promotion
 Key responsibilities as the Chief Operating Officer of Khulshi Mart (Largest Super Store at Chittagong), K Life (Life Style Store chain), K Bakery (Manufacturing Bakery products and sale to chain stores), K Water (Water Treatment Plant production and sales and distribution), Arcadia Assets (limited responsibility in the absence of CEO on real estate purchase, development and sale) and Tava Restaurants Ltd (Limited responsibility in the absence of CEO day to day restaurant operations).
 Also responsible in development and rollout of ongoing projects of the group of Company. Mentionable initiatives are K Distribution (import, packaging and distribution of FMCG ), Vegetable Processing Plant Project and construction and development of 4 star Hotel, Franchise arrangement with Cream and Fudge and arrangement of Franchise arrangement of MPL Group units.

Work History

Chief Operating Officer

Mart Promoters Ltd

From May 2011

CHIEF OPERATING OFFICER
 Achieved daily sales turnover by 50%+ and increased GP Margin by 10% by significant reduction in pilferage, damage loss and review of profit margin with suppliers and MRP rate of products.
 Rolled out total new 3 outlets which include 2 outlets of K Bakery at Chittagong and one K Life outlet at Coxs bazar.
 Introduced Direct Sales Concept to factories corporate customers generating significant new income stream line.
 Initiated and developed existing software and introduced new software solution for Khulshi Mart, K Life, K Bakery, K Water and K Copies.
 Full review of operation process and development of Companies Process Manual at all departmental level.
 Sourcing, import and commissioning of capital machinery for K Bakery
 Structured, developed and rolled out 8 Promotions fully financed by suppliers generating average 37% sales growth during promotion
 Key responsibilities as the Chief Operating Officer of Khulshi Mart (Largest Super Store at Chittagong), K Life (Life Style Store chain), K Bakery (Manufacturing Bakery products and sale to chain stores), K Water (Water Treatment Plant production and sales and distribution), Arcadia Assets (limited responsibility in the absence of CEO on real estate purchase, development and sale) and Tava Restaurants Ltd (Limited responsibility in the absence of CEO day to day restaurant operations).
 Also responsible in development and roll out of ongoing projects of the group of Company. Mention able initiatives are K Distribution (import, packaging and distribution of FMCG ), Vegetable Processing Plant Project and construction and development of 4 star Hotel, Franchise arrangement with Cream and Fudge and arrangement of Franchise arrangement of MPL Group units.

Cash Management Unit Head

Orascom Telecom

January 2008 - December 2009

ORASCOM TELECOM BANGLADESH LTD ( BANGLALINK)

CASH MANAGEMENT UNIT HEAD, TREASURY DEPARTMENT
 Achieved significant reduction in average collection lead time of monthly collection of BDT2,618 million from 4.24 days to 2.06 days by introducing new collection solution and bringing change in the collection process.
 Initiated and developed in house Regional collection module using the Customer Service System platform. Also introduced remote lifting for 5 locations using the regional Collection System.
 Initiated and introduced for the first in Bangladesh Digitally signed Corporate Cheaque for payment to vendors and distributors achieving approx cost saving of 14 million per annum.
 Designed and developed cash management solution for various Mobile Commerce Solution. I.e. Mobile Remittance, Mobile Bills Pay, Mobile ticketing etc.
 Key Responsibility included effective and efficient processing and approval of all payment and collection transactions, Initiate, maintain, develop and review relationships with banks as the single contact point of Banglalink, Supervision of day to day collection operation of all customer care centers and all regional sales offices and design and development of cash management solutions for new initiatives/projects and ensure successful implementation.

MANAGER CASH SERVICES (Bangladesh Country Operation)

G4S Security Services PR

April 2005 - August 2007

 Achieved Sales growth of 212% within a short span of 28 months (from 25 lacs to 78 lacs) & have executed contracts ensuring YoY sales growth of 118% for 2007 & a minimum 60% YoY growth for the next 3 years.
 Developed and launched new products i.e. ATM/CDM MGT Services, Evening Collection Services, Cash Processing & Vaulting Services, Direct Delivery Services, Vault Limit Equalization Services, Collection Center Services & HR Outsourcing Services all generating alternate revenue streams.
 Successfully identified Target Customers, formulated Sales and Service Strategy, drafted & negotiated service agreements & Service Rates to book Dutch Bangla Bank, Brac Bank Ltd, Eastern Bank Ltd, Mutual Trust Bank ltd, & Premiere Bank Ltd for ATM/CDM MGT Services, Secured transit Services, Cash Processing & Vaulting Services & Teller Services. Also booked GrameenPhone, Warid Telecom, Banglalink and Bata Shoe Company by providing an end to end solution for Country Wide Cash Management Solution through Teller Services,
Secured Transit Services, Cash Processing Services & Overnight Vaulting Services.
Also initiated and successfully renegotiated terms of existing contracts with HSBC, Standard Chartered Banks (SCB) & Citi Bank NA to increase service charges and included new products & services.
 Formulated, structured & developed Standard Chartered Banks (SCB) & G4S’s joint Venture to setup SCB Collection Centers all over the country, which is first of its kind in the country as G4S shall be providing end to end solution from financing & setup of collection centers, to manning & posting entries to the SCB’s Banking system all under SCB’s Branding.
 Was responsible for P&L, staff hiring, training, scheduling, inventory management, annual budgeting, sales, development of effective policies, guidelines and procedures (SOP) governing day to day operation.

Corporate Banking - Relationship officer

HSBC

January 2000 - December 2005

Achieved Appraisal rating of “Very Good” for 4 consecutive years and also received “HSBC Group Share Option Certificate” for 3 consecutive years for exemplary contribution to the group in the following roles:
CORPORATE RELATIONSHIP OFFICER:
 Managed 23 corporate relationships consisting of 44 accounts with total funded outstanding of BDT3.24Bn (USD54M) and non funded exposure of BDT2.36Bn (USD39M) generating net revenue of BDT298M (USD5M) per annum.
 Responsibilities included evaluation, preparation and recommendation of credit proposals, marketing for new accounts and generate higher utilization of existing accounts and manage/coordinate daily banking operations of the customers as the first contact point of the bank.
 Responsible for coordinating Client Service Team meetings and follow up on action point
 Rolled out “Client Vision” the new global account management module, trained users and
performed duties of database administrator.
4.2 COMMERCIAL BANKING SUPPORT OFFICER
 Developed Service Level Agreements (SLA) for Commercial Banking followed by setup of adequate monitoring and scoring system.
 Developed Business Recovery Plan and Published Tariff for Commercial Banking. Page 3 of 4
 Developed new umbrella product “Tradexpress” for Trade Services andcoordinated and contributed in development of “upcountry collection MIS system” for Payment and Cash Management department.
 Rolled out “Sales Tracking and Contact Management” module, trained users and
 Performed duties of database administrator.
SUPERVISOR IMPORT/EXPORT OPERATIONS:
 Was responsible for import operations of the Trade Services department with monthly import turnover of BDT650M (USD11M) and managed four Assistant officers in executing daily import transactions.
 Was also responsible for Export Operations of the Trade Services department with monthly export turnover of BDT500M (USD8M) and managed three Assistant officers in executing daily export transactions.

Qualifications & Certifications

Chartered Accountancy Course Completed

Institute of Chartered Accountants of Bangladesh (ICAB)

BAF Shaheen college

B.A.F. Shaheen

The Anglo-American School of Moscow

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