Naqvi - Urdu Speaker - Old Toronto, Toronto, ON, Canada

Kishwar Naqvi

Old Toronto, Toronto, ON, Canada


Urdu Speaker

Work History

Call Centre Representative

Innovative Vision Marketing Inc

From November 2013

* Answer inbound calls from commercial clients and provided technical services to resolve and troubleshoot the problem
* Made outbound calls to potential client in order to sell the company's broadband service to residential customers
* Performed data entry services for the company in regards to punching in customer information call logs and successful sales

Certified Classroom Teacher

First and Second Grade at Houston Independent School District

August 2005 - August 2009

Fulfil the responsibilities of a certified elementary school teacher.
* Responsible for student's academic development and cognitive growth.
* Monitoring students' success through ongoing assessments.
* Motivate students to learn and get them engaged in learning activities.
* Maintained document filing system for easy access upon request by principle and parents.

Teacher's Assistant, Special Education Department

Houston Independent School District

January 2004 - July 2005

Assisted classroom teacher with various daily responsibilities and jobs and help students in their daily tasks.
* Involved in community outreach work by developing strong relationship with students and their parents.

Substitute Teacher

Houston Independent School District

February 2000 - January 2004

• Followed up the lesson plan and maintain academic environment in the classroom.
• Monitored and helped students in their daily classroom task and get them motivated and engage in classroom activities.

Instructor (Part time)

Business Technology Department at Houston Community College

January 1999 - April 2007

Delivered Lab instructions of Microsoft Office to cooperate employees and adult students, including MS Word, MS Excel, MS Access, MS Power Point, Keyboarding, and preparation of office documents.
• Maintained students' data and attendance records updated.
• Keep the records of progress data in order.

Sales Associate, Customer Service Department

Marshalls Department Stores

January 1994 - August 2002

* Provided a best service according to customer preferences and needs, to increase the sales.
* Displayed merchandise and sales items to keep customers interested and increase repeated business.
* Handled heavy cash transactions.
* Maintained a high level of customer service.

Qualifications & Certifications

Early Childhood

Houston Community College


Houston Community College

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