Naidu - Producing - Johannesburg, GP, South Africa

Kirshal Naidu

Johannesburg, GP, South Africa



Work History

Technical Call Centre Agent


June 2006 - September 2007

• Assisting customers within the SLA requirements
• Ordering of parts via SRMS system
• Administration and inventory update.
• Customer Contract maintenance and shipping of parts.
• Customer and system update for internaltional calls (SRMS).
• Quality Assurance of Parts before being shipping to customers
• Customer follow-ups on parts ordered.
• Customer assistance
• Technical remote assitance
• Desktop support for company clients
• Price evaluation and change on petrol pumps
• Activation and deactivation of petrol pump tags
• Support for Shell and Caltex garages
• Organize shipping arrangements
• Team leader role (2 months)
• Organizing team rosters and shifts
• Handling escalations

Reason for Leaving Contract Position


Junior Mechanic

Topsport developments

November 2005 - February 2006

• Car services
• Brake changes
• Car Tuning
• Stripping of gear boxes
• Stripping of engines
• Panel Beating
• Car customization and performance modification as per client requirements
• Engine enhancements
• Dyno tuning on vehicles
• Sales of Mechanical parts
• Clients interaction

Reason for Leaving To study and Pursue my career


Store assistant (During school holidays and after school

June 1998 - February 1999

• Maintenance of stock availability
• Clean up store
• Stock count
• Promotion assistance

Reason for leaving Holiday and after school work

Name Avinash Gungadoo
Company Unisys
Position Manager
Contact number/s (011) 233 4000

Name Martin Du Plessis
Company Nedbank
Position Manager
Contact number/s (011) 500 4740

Name Clive Naidu
Company Topsport Developments
Position Owner
Contact number/s (011) 397 4268

Store assistant (During school holidays and after school)

Discount Furniture

March 1996 - September 1996

Employment Date March 1996 - September 1996
Position Store assistant (During school holidays and after school)
• Maintenance of stock availability
• Verify delivery addresses
• check on delivery dates for stock

Reason for leaving Holiday and after school work

Company Soap Factory

Qualifications & Certifications

Logging change controls service centre

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