Hakkapakki - Banking/Insurance - Jalahalli, Bangalore, Karnataka, India

Kiran Hakkapakki

Jalahalli, Bangalore, Karnataka, India




Business Analyst, Use Case writing, Banking/Insurance Trainer.

Work History

Business Consultant

Zensar Technologies Ltd

July 2012 - December 2012

Banking (Core Banking\UK Payments)

Business Analyst

Private Bank in London

July 2012 - December 2012

activebank is a retail banking system comprising of the retail banking modules. This is a Core Banking application that is used in the bank for handling all the major banking activities.
Presently handling all the change requests related to activebank.

1) Involved in the gathering the requirements from the business stakeholders for the various change requests and documenting the Use cases.
2) Preparation of the Business requirement document.
3) Organizing working session with offshore development team on new and updated requirements.

➢ Mphasis Ltd. -JPMC- Chase Paymentech

Project Name: JPMC- Chase Paymentech
Client: Banking major with global presence
Domain / Skill Area: Mobile and Payments.

Business Analyst

CHASE Paymentech

November 2011 - March 2012

is interested in launching a mobile payment application for Android and iOS devices. This mobile payment application will enable a user to accept electronic payments via a mobile profile device, and act as a Point of Sale (PoS) application with transaction processing and reporting capabilities. Small business users of CHASE Paymentech services will be the target audience for this application.

4) Involved in gathering the requirements and knowledge transfer from the onsite Business Analyst and documenting the Use cases.
5) Translating the requirements into Functional Specifications Document .(Writing the detailed Use Cases)
6) Organizing working session with offshore development team on new and updated requirements.

➢ Mphasis Ltd. -World Bank IFC account.

Project Name: AST/IOP
Client: Banking major with global presence
Domain / Skill Area: Capital Markets & Banking

Senior Associate Business Analyst

Bagmane Technology Park,Byrasandra, C.V. Ramannagar

August 2010 - June 2012

Banking\Capital Markets

Business Analyst

International Finance Corporation

August 2010 - July 2011

has various applications to help them meet the objectives for Development Finance.This project involved (Application Support for the Investment Operations) project.

1) Involved in gathering the requirements and documenting the change requests related to quarterly releases.
2) Involved in the Preparation of Use Cases.
3) Providing support to testing and development team (requirement clarifications) and also involved in Domain related trainings.

Business Analyst


October 2009 - July 2010

This project is a conversion project of the Debit card Portfolio from the VISA brand to the MASTERCARD.
SunTrust Bank decided to convert its debit card portfolio from Visa to MasterCard in an effort to increase revenue, provide more product breadth, and gain more strategic support from a network partner. The initiative was to issuing MasterCard branded debit cards on all new accounts and to convert the existing debit card portfolio to MasterCard.

1) Involved in the Preparation of the Business Opportunity Summary document. This is a high level document which outlines the objectives of the project as well as its goals.
2) Involved in requirements Gathering sessions and capturing the same in the tool Rational Requisite Pro with various Business stakeholders, application teams for gathering the business requirements.
3) Preparation of Business requirements Specification document
4) Interfacing with various vendors viz. MasterCard, First Data Corporation, First Annapolis Consulting

➢ Deutsche Bank Project- Professional Testing Services

Project Name: DB PTS

Business Analyst

Deutsche Bank

March 2008 - September 2009

This project was an ongoing Testing support for the various change requests for the Bank for an application MINT which is used to send SWIFT standard messages globally.

1) Involved in preparation/analysis of Business Documents related to the MINT Application. (MINT is a Messaging application used to handle the SWIFT format messages).
2) Involved in the functional Testing for MINT UK ,& Asia Pacific hub( Involved in Gap Analysis, writing functional/requirement test cases)
3) Preparation of Functional Test cases & ensuring that the same is executed according to the business change request.
4) SWIFT standard SSR project: Have been part of the annual SWIFT Standard release project for Deutsche Bank.

➢ Standard Chartered Bank Credit Mate Project

Business Analyst

IBM India Private Limited

March 2007 - July 2010

Manyata Embassy Business Park,Block-D1,4th floor,Outer ring road,Nagavara,Bagalore-560045 29/03/2007 29/07/2010 Business Analyst Banking ( Payments SWIFT, Debit Cards,Credit Risk)

Business Analyst

Sun Trust Banking Inc

March 2007 - July 2010

Project Name: Master Card Conversion
Client: Sun Trust Banking Inc.
Domain / Skill Area: Retail Banking.

Business Analyst

Standard Chartered Bank

May 2007 - February 2008

Role: Business Analyst

This project involved the development of certain functionalities for the Credit Mate Application which helps the bank in doing the Credit Appraisals for its customers.
As a part of the Business Analysis team was involved in doing the GAP Analysis for this project.

1) Involved in requirements gathering & Analysis.
2) Involved in the GAP analysis( mainly variations) between the BRD & functional specifications for the assigned modules.( This was done as this variation report had cost implications on the project delivery)

➢ 3i-Infotech Limited (ICICI InfoTech Limited) Mumbai

Project Name: Kastle Factoring (Trade Finance)

Software Engineer -Quality Assurance

SBI Factors and Solutions

September 2006 - March 2007

Domain / Skill Area: Factoring.
Duration: September 2006 till March 2007
Role:: Software Engineer -Quality Assurance

1) Managing and ensuring the end-to-end testing of the product.
2) Preparation and Review of Unit Level Technical, functional and Integrated Functional Test cases along with the test data as well as execution of the same.
3) Interfacing with the development team for quick resolution of Bugs raised.
4) Adhere to quality procedures.

Software Engineer

3i-Infotech Ltd

March 2004 - September 2004

Banking (DebitCards, Factoring)

Engineer Technology Solutions

ICICI Bank Ltd

September 2004 - August 2006

Domain / Skill Areas: Cards
Duration: September 2004 till August 2006
Role: Engineer Technology Solutions

Debit Card Management System- This is the standalone application used in the bank for the production of Debit cards( the software generates the PAN card number) as well as providing various support functions related to card management ( like hotlisting, address change, reports, reissue of cards etc)

Projects Handled
Migration of Card production from Base 24 to DCMS.
The card production in ICICI Bank was happening from Base24 and DCMS. Now this entire production (including Embossa File generation and PIN printing) is happening from DCMS.

1) Involved in the GAP analysis of Base24 card with that of DCMS Implementation and complete testing for the module.
2) Migration of the Application server and set up of application on Pramati Application server.
3) Handling of Post migration issues & resolution of the same.

Instant Card Project
The project involved the launch of a card named as Instant card which can be issued to a customer instantly (without waiting for a period of few days). This was a very innovative project that was carried out in the bank wherein the TAT for the card issuance was reduced from 7 days to 1 days.

1) Involved in requirements gathering and Analysis. (Being a part of the Project team was involved in the launch of this product in ICICI Bank)
2) Interacting with vendor to get necessary changes done in the existing system.
3) Streamlining of the process flow for seamless issuance of the above cards.

UK Debit card Issuance.

1) Involved in migration of cards from ICBS (Core Banking) into DCMS.
2) Developed the test cases in coordination with the International Banking Group UK.

Qualifications & Certifications

Mutual Funds

National Institute of Securities Markets

Industrial & Production Engineering

BVB College of Engg & Tech

Banking Technology Management


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