• Greeted Customers in a friendly and courteous manner to create goodwill and ensure continued support by customers
• Provided customers with constructive feedback on various IT products to assist them with their decision-making
• Directed individuals to the proper departments to reduce confusion and ensure efficient flow of people within the workplace
• Assign calls to Field Engineers.
• Gained ability to solve problems at workplace
• Successfully learned to work under pressure
• Effectively use time-managerial skills
• Acquired team player abilities to better coordinate with colleagues
• Have working knowledge of MS Office Word, Excel & PowerPoint
• Proficient in using internet and email
• Excellent numeracy skills
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