Mendes - Tourism Teacher - North Turramurra NSW, Australia

Kim Mendes

North Turramurra NSW, Australia


Tourism Teacher

Work History

student Ryde TAFE

Mrs Gabrielle Burrell

(H) 02. 8095 0908
(M) 0415 406 991

Ms. Louise Ryan
(owner of "Scratch Magic")
18 Collins Street
Narrabeen, 2109 NSW
(M) 0412392140

Ms Sandra McKenzie-Murray
(sales consultant-Clearwater Filters Pty Ltd, lane Cove and previous part-time teacher)
11/36 Cambridge Street
Epping NSW 2121
(M) 0421 928 8668


• Co-ordinating the fee-for-service Galileo CRS course
• "Team-teaching" with new teachers (F/T and P/T) in a mentoring role
• Acting as subject co-ordinator (reporting to Head Teacher) for "Travel & Tourism Destinations" modules
• Worked on marking panels for centrally set exams
• Along with the 2 new full-time teachers, still involved in building up section resources, constant updating/amending of class materials/exams and promoting the Travel & Tourism Section of Ryde College (eg: Open days; liaising with industry etc.)
• Teach with a focus on the Computer based and Destination subjects within the Travel section and act as co-ordinator for all Computer modules (Microsoft Applications) and CRS "Galileo/Crosscheck "and from 2011 "Amadeus "live"
• Develop On- line sites

Head teacher


• Teaching all subjects
• Teaching and co-ordinating TVET (school students)
• Validating course materials to meet RTO requirements
• Producing examination papers
• Handling all course enquiries/enrolments
• Recruiting and co-ordinating part-time staff
• Set up a "Travel & Tourism" resource centre at Ryde College
• Liaison with senior librarian regarding acquisition of appropriate and up-to-date resource material for travel courses
• Co-ordinating the provision of pre-printed student notes to be sold via the campus bookshop
• Setting up of keyboarding classes at Ryde College
• Working towards the provision of more advanced course offerings and new modes of delivery in line with industry
• Setting up of Computer Reservation System (Galileo) classes at Ryde College
(teaching it to mainstream students as well as Fee-for-Service to industry personnel)
• Maintaining my professional competencies (eg: Galileo, Amadeus, MS Office and various industry presentations)

Director, Secretary, Book


-Keeper and Public Officer Responsible for:
• Handling all correspondence including response to enquiries
• Producing company E-documentation (eg: invoices, quotes etc.)
• Maintaining accounts (receivable and payable)
• Completing End of Financial Year tax returns
• Writing WH and S policy
Staying up-to-date with wage awards and superannuation requirements

International Travel Consultant and later Manager and Trainer


Duties: responsible to State Manager for:
• Daily running of the retail office (attaining ambitious budget targets )
• Selling
• Daily banking and maintaining petty cash account
• Negotiating with Consolidators and Tour Wholesalers for "preferred product" status and over-ride commissions
• Obtaining university accounts and being personally responsible for academic business
• Attending senior management meetings
• Maintaining resources and Professional/Corporate standards and image
• Setting up improved Office Systems
• Training new staff

Qualifications & Certifications


A TAFE Statement of Attainment in eLearning

TAFE NSW- Northern Sydney Institute

Operations Management

TAFE NSW-Hunter Institute


TAFE NSW-Northern Sydney Institute

TAFE NSW- Northern Sydney Institute


TAFE NSW- Northern Sydney Institute

University of Sydney

University of Sydney

University of Sydney

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