Callaghan - Airport Ground Crew - Keilor East VIC, Australia

Kieralea Callaghan

Keilor East VIC, Australia

Services

Airport Ground Crew

Summary:

Issue and check tickets and travel documents, check in passengers for their flight and allocate seats on the aircraft
• Check baggage size and weight.
• Direct passengers to immigration and/or departure gates, and offer information on customs and immigration procedures.
• Attend to travelling airline staff and crew.
• provide information on flight arrival and departure times and use the public address system to give messages to arriving and departing passengers
• Help passengers requiring special assistance, such as VIPs, disabled and elderly passengers, parents with infants and unaccompanied minors.
• Ensure security measures are adhered to at all times.

Work History

Fulltime Store Manager

Lygon St

From November 2013

• Rostering
• Time Management
• Leadership skills
• Managing a small team of 4 casuals/part timers
• Isams (internet sales)
• Store Stocktake
• CON CALL every Tuesday morning 10am
• KPI/ Store Budget targets
• Knowledge of Weekly, Monthly, Year to date and Season to date Budgets and Percentages
• Visual Merchandising
• Tracking budget sales
• Management Proficiency
• Analytical Skills, - in charge of hiring new employees, and being a good judge of character
• Maintaining an efficient and motivated team
• Report writing
• Email communication

Permanent Part time Passenger Services Officer

Menzies Aviation, Melbourne Tullamarine Airport

From September 2013

Issue and check tickets and travel documents, check in passengers for their flight and allocate seats on the aircraft
• Check baggage size and weight.
• Direct passengers to immigration and/or departure gates, and offer information on customs and immigration procedures.
• Attend to travelling airline staff and crew.
• provide information on flight arrival and departure times and use the public address system to give messages to arriving and departing passengers
• Help passengers requiring special assistance, such as VIPs, disabled and elderly passengers, parents with infants and unaccompanied minors.
• Ensure security measures are adhered to at all times.

Fulltime Retail Customer Service/Sales Assistant

SUPERGLUE, Highpoint shopping centre

March 2013 - September 2013

• Loss prevention
• Emails
• Answering department phone calls
• Stockroom upkeep
• Stocktake/ Stock work
• Customer service
• Cleaning responsibilities
• Transfers
• Customer orders
• Administration
• Banking
• Opening and closing
• Register operations/money handling
• Visual Merchandising

Fulltime Sales assistant

Sportsgirl Bourke

• Loss Prevention Awareness
• Stock room trained (Apparel and Accessories)
• KPI/Target sales driven
• Provide Exceptional Customer Service
• Experience in: Accessories, shoes, beauty products and clothing
• Support community based initiatives i.e. Butterfly Foundation
• Ambassador for the Sportsgirl brand, team and store.
• Displays Passion for Fashion
• Maintain merchandise presentation standards at all times
• Familiar with store apparel, new concepts & accessories
• Cleaning duties

Bartender

Balcony/White Charlie

•Greeting Customers
•Cleaning
>Responsible Serving of Alcohol.
•Cash Handling
•Promoting
•Customer service
• Serving beverages


Sherona Turoczi Danielle Costano Dean Kousaris

Department Manager Store Manager Owner/Boss
Superglue Sportsgirl Balcony White Charlie
0438 999 881 0401 791 166 0418 511 575


Travis Hyland
Malaysia Airlines Rep
0433 159 317
travis@mas.com.my

Qualifications & Certifications

essendon keilor college

ESSENDON KEILOR COLLEGE

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