Singhvi - Social Media Marketing - Egmore, Chennai, Tamil Nadu, India

Khushboo Singhvi

Egmore, Chennai, Tamil Nadu, India


Social Media Marketing

Work History

Social Media Manager

Aleph Entertainment Pvt Ltd

From April 2012

Job role & responsibilities:
• Handling7 brand pages on facebook - VBJ, Florsheim India, Ibaco, Netz Cricket, ETA Star Properties, Majestic City, Sreeleathers.
• Producing monthly facebook progress reports for the brands.
• Brainstorming new ideas and themes for the facebook audience.
• Graphic designing.
• Website content and navigation.
• Logo and banner designing.
• Client co-ordination.
• Timely response and mails to the customers.
• Produce interesting content for customer engagement.

Key Competencies and skills:

* Ability to recognize buying and closing signals
* The ability to research potential clients in detail
* Knowledge of how to cleanse and maintain prospect and customer records on the database
* Experience of Microsoft software like Word, Excel and PowerPoint, Adobe Photoshop.
* Customer service focused

* Good communicator
* Time & work load management
* Adaptable and have a positive attitude towards change
* Motivated, persuasive and goal oriented

Internship & Projects

- Worked on a project on "A study on attrition and employee retention"
* 2009 - Conducted a market research for Samsung on customer satisfaction.
* 2008 - Conducted a market research for Prakash Gold Palace on the type of jewelleries preferred by the customers that helped the company to increase their sales.

Seminars and Other Programmes:

executive for business development

Firstware Software Solutions

June 2010 - March 2012

(sister concern of Brilliant Tutorials).

Job role & responsibilities:
• Converting the generated leads into sales
• Identifying, researching and targeting new business prospects
• Gaining new appointments from hot and cold leads
• Managing and maintaining databases of potential clients
• Developing strong working relationships with prospective new clients
• Producing weekly and monthly reports for management purposes
• Live chat support to the end customers
• Providing support to the sales and marketing team through a variety of additional activities.

Underwent Personality Development

* 2008 - Attended the National level seminar on 'Trends in Retailing'

Language Read Write Speak Understand
English Yes Yes Yes Yes
Hindi Yes Yes Yes Yes
Tamil Yes Yes Yes Yes

Qualifications & Certifications

Business Administration

M.O.P.Vaishnav College

Multimedia Visualizer

Apollo Institute

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