Caesar - Customer Service - Niagara Falls, ON, Canada

Khrysty-Clare Caesar

Niagara Falls, ON, Canada

Services

Customer Service

Summary:

Answering inquiries, transportaton of customers or perishables to their destinations, making sound decisions to have a good outcome and handle all situations in a timely and professional manner.

Work History

Technical Support Advisor & Customer Service

CONVERYS

November 2012 - April 2013

to clients on the AT&T Mobile Network. Documenting payment arrangements, open/close accounts, giving credits, also trouble shooting technical issuses and going to the customer 's cell phone manufacturer, in order to get a resolution.

Transit Operator

VEOLIA TRANSPORTATION

September 2006 - October 2012

8300 KEELE ST, VAUGHAN, ON L4K 2A5
Duties: Safe operation f 40', 60' and 63' buses, provide safe and reliable transportation throughout the GTA, provide customer service to the general public, maintain a clean and safe driving record, respond to emergency situations, provide information on fare media, schedule and route information. Also assist with new hire route evaluation.

School Bus Driver

LAIDLAW BUS TRANSPORTATION

March 2006 - September 2006

L4X 2G3
Duties: Providing safe operation of my vehicle, customer service for schools and private charter clients, fare collection, maintain a clean and safe driving record, vast knowledge of the GTA and surrounding area.

Manager's Assistant

ALWAYS PRISTINE MEMORIES

July 2006 - March 2010

M9C 4W3
Duties: Provide clients\customers with accurate and professional resources, transport clients and\or delicate perishable goods to various locations throughout Ontario (safely and punctual). Maintain a clean and safe driving record;, respond to emergency crisis or situation as needed.

Security Officer

SECURITAS OF CANADA

December 2001 - September 2006

5TH FLOOR 265 YORKLAND BLVD, TORONTO, ON M2J 1S5
Duties: Providing customer service to clients as well as staff issuing ID cards, answering and responding to security issues, maintaining a safe work place environment, responding to emergency situations during hours and after hours, monitoring access of property via Close Circuit Television Surveillance System.

Qualifications & Certifications

St Benedict Junior High School

Managing A Multicultural Workforce & Restaurant Related Courses

George Brown

Galt Collegiate Institute

Dante Alighieri Academy

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