Answering inquiries, transportaton of customers or perishables to their destinations, making sound decisions to have a good outcome and handle all situations in a timely and professional manner.
Technical Support Advisor & Customer Service
November 2012 - April 2013
to clients on the AT&T Mobile Network. Documenting payment arrangements, open/close accounts, giving credits, also trouble shooting technical issuses and going to the customer 's cell phone manufacturer, in order to get a resolution.
September 2006 - October 2012
8300 KEELE ST, VAUGHAN, ON L4K 2A5
Duties: Safe operation f 40', 60' and 63' buses, provide safe and reliable transportation throughout the GTA, provide customer service to the general public, maintain a clean and safe driving record, respond to emergency situations, provide information on fare media, schedule and route information. Also assist with new hire route evaluation.
School Bus Driver
LAIDLAW BUS TRANSPORTATION
March 2006 - September 2006
Duties: Providing safe operation of my vehicle, customer service for schools and private charter clients, fare collection, maintain a clean and safe driving record, vast knowledge of the GTA and surrounding area.
ALWAYS PRISTINE MEMORIES
July 2006 - March 2010
Duties: Provide clients\customers with accurate and professional resources, transport clients and\or delicate perishable goods to various locations throughout Ontario (safely and punctual). Maintain a clean and safe driving record;, respond to emergency crisis or situation as needed.
SECURITAS OF CANADA
December 2001 - September 2006
5TH FLOOR 265 YORKLAND BLVD, TORONTO, ON M2J 1S5
Duties: Providing customer service to clients as well as staff issuing ID cards, answering and responding to security issues, maintaining a safe work place environment, responding to emergency situations during hours and after hours, monitoring access of property via Close Circuit Television Surveillance System.
Qualifications & Certifications
St Benedict Junior High School
Managing A Multicultural Workforce & Restaurant Related Courses