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Louisor - Good Customer Service Skill - Blandford Forum, Iwerne Courtney, England, UK

Khardine Louisor

Blandford Forum, Iwerne Courtney, England, UK


Good Customer Service Skill

Work History

Nursery Nurse

Bright Eyes Montessori

January 2013 - December 2013

At Bright Eyes Montessori I was a senior member of staff in the baby room with children aged 6 months to 2 years old. This involved being senior to apprentices, students and level 2 NVQ staff. My role was to advise and help them to carry out their duties on the staff rota as instructed by the manager of Bright Eyes eg completing Liaising Sheets which would cover the children's eating and milk feeds, activities and nappy changes throughout the day and ensuring the children's hygiene and health were maintained so that feedback could be relayed to the parents at the end of the day. My role was also to plan activities 2 weeks in advance. Once these planned activities had taken place, my role was to evaluate if the activities went well or if they needed improvement. I also had to observe and assess the children's learning development. This information, when completed, would be put into the children's Profiles.

Nursery Nurse

Buttercups Nursery

Up to January 2013

I planned Early Years Foundation Stage activities fortnightly as part of the team rota. I kept records of individual children by updating their profiles on a daily basis which included daily observations on their development and information about activities and meals served. I maintained children's health and personal hygiene. I read to the children and taught them how to paint, draw and make handy crafts. I also taught them songs with actions and how to interact with each other. I organised, stored and sterilised toys and materials to ensure order in activity areas and cleanliness.

Buttercups Nursery

January 2005 - March 2005

Ealing W5
Worked with children ages 3 - 4 years old.

Adventure Playground

The job involved supervising children in an adventure playground. I assisted with preparing children's birthday parties. The age of the children were 5 - 12 years old. I adhered to the health and safety regulations of children during play. I interacted with parents and other adults to ensure that they were satisfied with the service provided.

College and School Work Placements
As part of my college course, I worked in Nursery Schools assisting with activities which involved play sessions, story reading, serving light snacks, ensuring general hygiene procedures where adhered to. I also worked in a nursing home which involved interacting and communicating with the elderly.

Manor Court Nursing Home for the Elderly

April 2004 - June 2004

Worked with elderly clients.

Edward Betham Primary School

September 2004 - December 2004

Worked with children ages 3 - 4 years old.

Marlborough Primary School

September 2004 - December 2004

Worked with children ages 4 - 5 yrs old.

Buttercups Day Nursery

January 2003 - March 2003

Syon Park
Worked with children ages 3 months - 5 years old.

Three Bridges Primary School

April 2002 - June 2002

Worked with children ages 4 - 5 years old.

Happy Child Day Nursery

January 2002 - March 2002

Ealing W5
Worked with children ages 3 months - 5 years old.

Noah's Ark Nursery

January 2001 - March 2001

Ealing W13
Worked with children ages 3 - 5 years old.

Qualifications & Certifications


West Thames College

Adult Literacy

City & Guilds

Adult Numeracy

City & Guilds

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