Fatyi - Sales Representative - Port Elizabeth, EC, South Africa

Khanyi Fatyi

Port Elizabeth, EC, South Africa


Sales Representative


2years experince as Sales Consutant

Work History

Credit Controller


From March 2014

Manage & credit control & debt management activities.
Fully accountable of all accounts
All engagement with customers are documented
Positively impact cash flow by ensuring the accurate & timely processing of payments
Handle account disputes & negotiate with clients to bring payment in line with terms
Accurate allocation of payments to invoices
Timely engagement with customers on default payments
Daily handling diaries, PTP, payment plans etc
Resolution of customer disputes
All communication to customers with attachments must be stored centrally for access to business & ensuring customer records are kept up to date

Customer Service Representative


April 2012 - March 2014

* Renewal of client's contracts
* Processing of new contracts
* Enquiries on clients' accounts
* Booking in of technical handsets for repairs
* Sales of Accessories for technical devices
* Stock control
* Cash Management
* Data set-ups
* Direct / Indirect Sales
* Servicing SME clients/ new application and contract renewals
* Sim swaps
* Updating of clients information
* Add services
* Barring and unbarring of lines

Sales Support Administrator


May 2009 - March 2012

* Data Capturing: New Application, Upgrades & Add Sims
* Attend workshops & open day for advertising and marketing purposes
* Provide clients with latest deals/specials
* Advice clients on which phone & packages suitable for their needs
* Make sure that daily TAT is met as per work assigned
* Make sure that orders are processed on time when stock take is effective
* Make sure that sales figures are updated accurately every day
* Promoting & Marketing
* Direct / Indirect Sales
* Dealing with and assisting customers telephonically
* Receiving & attend to all queries related to data cards, accounts and billing
* Follow-up on enquires logged
* Sign up upgrades on behalf of Sales Consultants
* Load special debit orders/once off payments
* Filling of new application and other customer documents
* Email & Faxing of documents to clients
* Assist with installation of MTN data software
* Edit & create new profiles on MTN data software
* Configure settings on a modem
* Details update (banking details, address etc.)
* Migration
* Deactivations/Activations
* Add services
* Send request for provisioning
* Sim swaps
* Temp suspensions
* Load technical repair collections/ OBF's

Accounts and Stock Manager - Delish/Cousins DVD

Barry Hiltons Promotion

December 2008 - April 2009

* Manage accounts ( Creditors)
* Order stock from Suppliers
* Create daily menu specials
* Handle Debtors ( Employees buying on account)
* Handle Petty Cash
* Payroll administration
* Audit daily Cash-up
* Bank Reconciliation
* Collection of Sales from POS
* Do Banking
* Amend Prices manually
* Data Capturing ( record all stock receipts, calculating cost price )
* Stocktaking
* Monthly report presentations on stock & sales
* Make EFT payments
* Sort & file Owner's personal receipts
* Prepare minutes for meetings
* Prepare and file all monthly payments for the Accountant
* Edit, Calculate & compare cash up with what is on the system
* Banking
* Draw Graphs of monthly takings

No job security

Administration Assistant (Recurring Billing Assistant)

Atlas Security Systems

January 2005 - June 2008


Reason for Leaving
* Client Liaising
* Debt Collecting
* Data capturer
* Use of all Microsoft packages (Excel, Word, Internet Explorer, Pastel version 4, Outlook and Listener lite)
* Email and fax documents to clients
* Issue out increase letters to clients every month
* Edit Increase letters before printing
* Mail handling returned from the post office
* Issue receipts to clients
* Load client on special debit order weekly (approx 50 clients)
* Terminating of clients billing due to cancellation, relocating and duplication of contracts
* Handle returned post
* Process credit card payments using EFT machine

Qualifications & Certifications


Intec College

Cost and Management Accounting

Damelin College

Payroll & Monthly SARS Returns

Damelin College


Damelin College

English HG C

Masiphathisane High School

Secondary Schooling

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