Mdluli - Facilitate Leadership Programs, Soft Skills - Johannesburg, Gauteng, South Africa

Khanyi Mdluli

Johannesburg, Gauteng, South Africa

Services

Facilitate Leadership Programs, Soft Skills

Summary:

I am a great Soft skills facilitator, I do systems training as well. Develop material. i am also a Training Executive, if I am not busy with my temp assignments.

Work History

National Training Manager

MTN SA

From May 2008

Senior Systems Trainer - Projects ( Contract position)

Edcon Group

July 2007 - October 2007

Senior Training Specialist

Edcon Group

July 2007 - October 2007

DUTIES & RESPONSIBILITIES: As follows:

• Integration of all Discom staff into the Edcon systems and policies
• Material development
• Training and facilitation
• Assessments
• Moderation
• Reports and feedback

Reasons for leaving: Temporary projects


EMPLOYMENT HISTORY
NAME OF COMPANY: Glenrand MIB
POSITION HELD: National Training Manager
PERIOD OF EMPLOYMENT: March 2006 - April 2007

DUTIES & RESPONSIBILITIES: As follows:

• Enable communication between an existing performance system and Individual development plans (IDP's)
• Support the strategic objectives of the business by facilitating initiatives like:
• Transformation at a company level
• Change management and Diversity training
• Implementation of Leadership and Management programs
• Develop and implement a successful succession plan
• Coaching and mentoring of both new staff and those changing or being promoted to new positions
• Personal mastery coaching for staff to help accelerate development
• Implement and maintain the Seta accreditation and align to legislation
• Recover levies by submitting the skills plan and the skills report
• Create a Training Academy and align all the training with the business objectives
• Compile consolidated reports and submit to management for trend analysis
• Implementation and management of the Learnership programme
• Ensure that all training material comply with legislation
• Manage an employee wellness program (HIV programs)
• Manage relationships with external training providers
• Manage Career development for employees
• Design evaluation models to determine the amount of change and improvement that has resulted from training (ROI)
• Design and implement policies and procedures
• Manage the training department's annual budget
• Manage an electronic learning centre (e-learning)


REASON FOR LEAVING: Health Reasons:

EMPLOYMENT HISTORY
NAME OF COMPANY: United National Breweries
POSITION HELD: National Training...

National Training Manager

Glenrand MIB

March 2006 - April 2007

National Training Manager

United National Breweries

November 2003 - March 2006

Training Specialist

Vodacom Service Provider Company

June 2003 - October 2003

Administration Manager

The Legal Aid Board

May 2002 - April 2003

Training Specialist (Products)

MTN SA

October 2000 - April 2002

Product Trainer

MTN

October 2000 - April 2002

DUTIES & RESPONSIBILITIES: As follows:

• Developing training material for customer services training
• Delivering training using the appropriate lesson plans to make sure that all training needs are efficiently and effectively addressed
• Conducting needs analysis
• Assessments of training outcomes
• Research material with other training specialists
• Doing national roadshows for retail stores and national chain stores
• Administration duties and monthly reports
• Facilitating sessions for all employees on brand awareness when the company relaunched in 2002
• Customer awareness campaigns and regional visits to make sure that the company is still offering relevant products
• Make sure that whoever sells the products is well trained and capable of handling the product
• Protect the company brand by making sure that all employees use the brand correctly


REASON FOR LEAVING: Department closed down

Wellness Centre Co-coordinator

Telkom SA

October 1997 - May 2000

Wellness Centre Co-ordinator

Telkom SA

October 1997 - October 2000

DUTIES & RESPONSIBILITIES: As follows:

• Conducting awareness campaigns for the department
• Presenting departmental functions to Senior Management and trainees
• Train company employees on departmental services
• Holding monthly meetings with HR to brief them of departmental progress
• Chairperson of the Regional Incapacity Committee
• Presenting employees medical findings, without breaking the confidentiality, to supervisors and HR Practitioners
• Administration duties and departmental support
• Assisted in Sales and Marketing for 2 months as a sales support staff
• Worked with the Technical division as well as system administrator


REASON FOR LEAVING: Relocated to Johannesburg

Projects Co-coordinator

BP Southern Africa

August 1995 - September 1997

EMPLOYMENT HISTORY
NAME OF COMPANY: MTN SA
POSITION HELD: National Training Manager
PERIOD OF EMPLOYMENT: May 2008 to To date

DUTIES & RESPONSIBILITIES: As follows:
• Analyzing of training and development needs within the organization
• Aligning of training needs to the business objectives and operational requirements
• Strategic planning of interventions in order to ensure improved learning processes
• To equip employees with current and emerging competencies to meet the operational needs through design and communication of general learning objectives
• Managing training personnel

• Training material development
• Training and Facilitation
• Assessments
• Reports and feedback
• Training of performance management
• Making sure that everyone has a PDP ( Personal Development Plan)
• Making sure that Training personnel are trained on all systems, Oracle etc.
• Workplace skills development compilation, submission to the relevant SETA
• Collection of all the companies money from SETA, SARS
• Collection of necessary rebates and reconciling
• Doing the budget and aligning it to HR and getting it approved

Reasons for leaving: Contract project


EMPLOYMENT HISTORY

Projects Co-ordinator

BP Southern Africa

August 1995 - September 1997

DUTIES & RESPONSIBILITIES: As follows:

• Interviewing potential suppliers of engineering suppliers
• Administration duties for the engineering department
• Assisting the Business Development Officer with promotions and events
• Conducting site inspections with engineers and making development recommendations
• Taking minutes during departmental meetings and preparing action plans
• Merchandising for BP Express shops
• Capturing financial data onto the financial system


REASON FOR LEAVING: Contract

Qualifications & Certifications

All Saints Senior College

University of Pretoria

Sales and Marketing

Damelin Management College

Train-the-Trainer

Shelley McMaster Institute

Business Communications

Unisa

Human Resources Management

Damelin Management College

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