Phatlhane - IT Technician - Krugersdorp, South Africa

Kgomotso Phatlhane

Krugersdorp, South Africa

Services

IT Technician

Summary:

Desktop support on various Microsoft operating system platforms (Windows XP, Windows Vista and Windows
Configure the internet and email account for users (Microsoft Outlook)
Installing and Reloading the operating system
Call logging and Call closure (Help desk support)
Attend to user complaints and calls daily to ensure minimum disruption
Creating Users and Joining Users to the Network Domain
Password setting parameters
Writing submissions and Routes forms.

Work History

IT Support Intern

Gauteng City Region Academy

May 2011 - October 2011

Responsibilities
Desktop support on various Microsoft operating system platforms (Windows XP, Windows Vista and Windows
Configure the internet and email account for users (Microsoft Outlook)
Installing and Reloading the operating system
Call logging and Call closure (Help desk support)
Attend to user complaints and calls daily to ensure minimum disruption
Creating Users and Joining Users to the Network Domain
Password setting parameters
Writing submissions and Routes forms.

Fieldworker

Statistics SA

October 2011 - November 2011

Responsibilities Compiling working materials, Capturing forms, Conducting interviews and reporting back.

Projects

Internet Cafe

Building an internet café network with 10 computers connected to a client server.

Qualifications & Certifications

A

Tss,Konani and Bytes Technolgy

Accounting Certificate

H F Tlou High School

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