Claim you profile

In order to claim your profile, we need to send an email to the email address you used when you created your SkillPages account. This will contain a unique link to claim your profile. We have sent the email to:


If you don't have access to this email account then please contact the team.

Skoberne - Training Facilitator - Stockport, UK

Kevin Skoberne

Stockport, UK


Training Facilitator

  • Full time
  • Part time
  • One time
  • Contract
  • Temp


Training Delivery Consultant with Barclays Bank
Experience in training sales, service, leadership & coaching
Strong communication skills
Focus on attitudes, mindsets and behaviours
Smartboard trained
Excellent stakeholder management

Work History

Training Consultant

Barclays Bank PLC

September 2011 - September 2013

Training and up skilling of Barclays staff including all levels from new to bank inductees, to leaders in coaching, management and compliance.

Key Responsibilities / Achievements
• Successfully carry out induction programmes for new to bank members ensuring they are up skilled in preparation for their roles as Personal Bankers
• Develop and build on relationships with stakeholders to ensure a consistent journey for delegates
• Flexibility to travel across UK contact centres to deliver training programmes
• Demonstrate the Barclays core values and be an advocate of the Barclays brand
• Proactively seeking development opportunities across the network
• Liaise with the design team as an SME to share ideas on the design of specialist modules
• Successfully carried out the delivery of the first Premier Induction in Liverpool
• Smart board trained
• Attended and accredited from the TAP foundation
• Excellent delivery and facilitation skills
• Skilled in observations of others
• Stakeholder management within various department across the UK

Performance Coach

Barclays Bank PLC

June 2010 - September 2011

A Performance Coach across Retail and Premier Telephony, ensuring the success of coaching Academies and the up skilling of Personal Bankers in Sales, Service and Compliance

Key Responsibilities / Achievements
• Developing relationships with stakeholders including Team Leaders, Customer Sales Managers and Performance Manager
• Ensuring targets are met across the communities including sales, service, compliance and operational
• One to one and team coaching sessions with Personal Bankers
• Coaching of standards, behaviours, mind sets and creating a winning culture
• Giving professional feedback utilising coaching models including GROW and PRO
• Proactively seeking feedback at every opportunity
• Delivering team coaching sessions on new products
• The leadership of skills academies for personal bankers
• Call quality listening for service and compliance
• Delivery of call levelling sessions to ensure consistency across the business
• Developing new ways of working programmes in an ever changing and evolving service and sales business

Team Leader

Barclays Bank PLC

October 2009 - June 2010

Key Responsibilities / Achievements

• Leadership and Development of up to 12 team members
• Conducting monthly one to one sessions including PD reviews
• One to one coaching sessions including feedback PRO and GROW models
• Conducting call levelling sessions
• Completing return to work meetings
• Support the recruitment team by hosting assessment events and conducting tours with potential candidates. Scribing for external assessors and being involved in the decision making process.
• DC&G meetings following the HR process

Sales Advisor

Barclays Bank Plc

November 2007 - October 2009

Key responsibilities / Achievements

• Execution of sales through service for existing Barclays customers
• Succeeded in surpassing all my sales targets
• Winner of numerous sales contests
• Twice winner of 'Platinum Way Ahead' award

Courses Attended (Barclays)
• TAP Accreditation - Theoretical Basis of Learning (TBOL)
• Managing Attendance
• Disciplinary, Grievance and Capability
• Real Coaching (Silver Coaching Accreditation and Bronze Accreditation)
• Applying Methodologies
• Real Conversation (Humanistics)
• NVQ learning & Development

Training Consultant

Barclays Bank Plc

November 2007 - September 2013

Sales Advisor

The Cooperative Bank

October 2005 - October 2007

Key responsibilities / Achievements

• Delivery of quality service and sales to existing customers via inbound telephony
• Winner of UK top sales award 2006
• Responsible for authorising higher transaction limits for members of staff

JB Laminates/Duncan Reeds

July 1994 - October 2005


Key responsibilities / Achievements

• Laminate fabricator
• Responsible for the production of laminated worktops/cubicles
• Trained on numerous machines, tools and saws
• Team Leader role (1999-2005)

Is this your profile?

If this is your profile, then you can claim it now and log into your account.

We will need to verify your account and email address before you can log in. To claim your profile now, please use the 'Claim Profile' button below.

Skillpages has been acquired by! is pioneering the way people find local services. Skillpages is the world’s premier directory of service providers.

Find out more

Supported Countries
Choose your country