A highly experienced manager across multiple functions in the Telecommunications sector. Have managed subsidiary businesses in a multifunctional environment including P&L responsibility. Have worked in a global environment in the past in an distributor type environment in order to drive business and ensure customers needs are met. Proven track record in delivering on KPI'S and have taken lead on developing and implementing change, transformation and new methods of operation.
Have very much a "Can Do" attitude and take a coaching developmental approach i dealing with direct reports.
Telecommunications and Business Transformation
- Full time
- Part time
- One time
A broad range of expertise across all areas of Telecommunications both National and International markets with a proven record of achievement.
Experience in the following areas:
- Driving Business Transformation
- Improving Customer Service metrics
- Business Management
- Business Development
- Managing cross functional teams
Multiple - Director of Customer Service Wholesale, Director of International Business etc..
From March 2002
Worked in eircom Wholesale for 9+ years following return from managing eircom UK operations (3 yrs) Previously worked managing various sales/account management functions and in technical functions.
Gained hands on experience in developing and driving business transformation through my leading of International and Customer Service functions. This involved ensuring all stakeholders involved in the program were engaged, committed, and importantly communicated with during all stages in order to maintain momentum and ensure full understanding of targets and metrics being used.
Qualifications & Certifications
DIT Mountjoy Square
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