Avaya Certified Support Specialist - Avaya IP Office, 5 Years experience, qualified in Call Centre Reporter, Voicemail Pro, Voice over IP, Architecture design and solution building expert. WAN / LAN design, utilizing HP Procurve network switches, NetGear Switches and Cisco Routers. Multisite design roll out and support.
Support desk implementaion using SupportSuite, remote support, training.
June 2012 - June 2012
Avaya Support Engineer
January 2009 - January 2012
Service Team Management
Internal IT Supprt
CommsTalk (Pty) Ltd
June 2001 - January 2009
High Level support on Avaya Products
New Product Developement
Qualifications & Certifications
Sandown High School
Pinelands High School
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