Technical Writing, MS Office, Acrobat, Ietms, Military Manuals, Public Speaking, Process Improvement

  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Work History

Technical Writer


December 2010 - May 2012

• Worked on a team assigned to a US Army contract converting paper manuals to electronic
• Created and maintained files in Alien Brain Database
• Coordinated with Army contact to receive manuals marked up and ready for conversion
• Used Notepad ++ to create manuals in XML and convert to Adobe PDF format
• Proofread documents to ensure proper grammar, spelling, syntax and style standards
• Coordinated with graphic department on technical issues
• Attended semi-monthly budget & planning meetings

Housing Counselor

Reliable Business Solutions

September 2010 - December 2010

• Working on a temp-to-perm assignment for a H.U.D. certified non-profit housing agency, I helped Florida homeowners save their homes by navigating clients through the requirements of President Obama's mortgage modification programs.
• Proofread data in preparation for government audit


July 2007 - September 2010

Senior Technical Writer

Siemens Power Generation

April 2005 - June 2007

• Created and delivered Installation, Operation, and Maintenance Instruction books for industrial turbine power generation customers
• Navigated SAP database to retrieve and store files as well as compile reports and track project deliveries
• Initiated Customer Feedback Form to include with deliveries


July 2004 - November 2004

Substitute Teacher

Seminole County FL Department of Education

November 2004 - April 2005

Taught elementary & middle school in all subjects throughout the day

Quality Analyst


September 1996 - July 2004

• Lead the development, design and implementation of the quality strategy for US Air Force TM's
➢ Resulting in 23% more perfect pages
➢ Responsible for adherence to Military and FAA specifications as well as quality, schedule, and budget
➢ Provided monthly quality process training to department
➢ Gave monthly PowerPoint presentations to management illustrating trend analysis of our quality.
➢ Managed "off shore" vendors to verify conformance to specified quality plan and drive continuous improvement in their deliverables

Senior Technical Writer - Military Programs
• Responsible for writing TM repair procedures for the US Air Force using Arbor Text in state of the art technology, level 5 Interactive Electronic Technical Manuals (IETM) for the F-119 engine on the Lockheed Martin built F/A-22 Raptor aircraft
• Developed relationships with Pratt & Whitney, Air Force, and Lockheed Martin personnel while researching, and resolving technical issues

Process Improvement Facilitator
• As a trained facilitator, developed PowerPoint presentations to use in Process Improvement seminars that I presented to groups of 100+ people
• Facilitated all day focus group to improve the Engineering Change Process. Resulted in savings to the Air Force of $100,000 per year and delivery of the technical data and hardware together

Avionics Operations Specialist


January 1987 - July 1996

• Flew test flights on P-3 Orion production aircraft
• Developed P-3 Orion operational and maintenance manuals for U.S. and foreign customers
• Developed P-3 Orion training curriculum for foreign military customers
• Accepted long term overseas assignment as a member of Lockheed flight training team to live in foreign countries and deliver P-3 Orion flight-training curriculum

Aviation Antisubmarine Warfare Operator

US Navy

March 1978 - November 1986

Served as an Aircrew Instructor in the West Coast Training Squadron, VP-31. Responsible for the training curriculum.

• Completed my obligation to my country with an Honorable Discharge on NOV 6, 1986

Have held security clearances as necessary

Use my talents to help the team deliver documentation of the highest quality on time and with high Customer Satisfaction ratings.

✓ Strong leadership, interpersonal, strategic-thinking, planning, communication, and collaboration skills
✓ Flexible enough to have relocated six times throughout my career
✓ Possess rare ability to get along well with virtually everyone
✓ Willing to travel
✓ Non-smoker

Qualifications & Certifications

Business Administration - International Speciality

University of Miami

Applied Behavioral Science

National Louis University

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