Management Skills: Diplomatic, Assertive; Motivating and a natural leader
Personality: Dynamic; Energetic; Outgoing; Humorous; Proactive; Self Starter; Self Motivated Work well under pressure; and a Team Player.
Time Management: Punctual, Efficient Diary Planning, Efficient use of Task Lists, Prioritising.
Sales/Marketing Skills: Negotiation; Accuracy; Attention to detail; Advance Solution selling; Managing performance; Business management; Strategic marketing, consultative selling; Project management; Identifying and targeting new business ; A nature true hunter, with the ability to build and maintain profitable customer loyalty.
Business /Communication Skills: Excellent presentation skills – written, verbal and audio visual.
TNT Express Worldwide Regional Sales Manager Jhb Head Office, Sandton and Pretoria
• Accountable for achieving the following results:
➢ New business acquisition against target
➢ Existing business development target
➢ Profit development against target
➢ Ensuring customer and employee satisfaction
• Key activities:
➢ To identify all accounts to be focused on within provincial areas that will contribute to the achievement of the revenue and profit budget.
➢ Market research related to ad-hoc, small, medium and large customers.
➢ Determining at a national level the number of required territories through the evaluation of the number of weekly, monthly and quarterly reports.
➢ Supporting Regional and Depot management in making decisions relating to Depot Territory structures
➢ Agreeing on sales channel budget / revenue targets for each Depot.
• Strategic sales planning and development:
➢ To translate and deploy at provincial level the divisional sales strategy to achieve its budget and maximise its function.
➢ Ensuring provincial business plans to fit in with the country business plan.
➢ Development of business plans for sales channels
➢ Monitoring and review of business plans on a regular basis.
• Relationship management:
➢ Forming professional and appropriate relationships at senior level in identified customer organizations through face to face contact.
➢ Monitoring the development of customer relationships.
➢ Customer reporting and feedback where required.
➢ Establishment of appropriate relationships and communications with all relevant functional areas.
➢ Maintaining and improving key customer relationships and satisfaction.
➢ Assessing customer needs, developing sales proposals and negotiating deals to successful conclusions.
➢ Identifying and establishing contact with new and existing prospects.
➢ Driving the need to" brick wall" and retain exciting client with the intention to maximise share of wallet.
➢ Designing of actions plans to ensure the company's strategy and tactics with regards to the customer experience and to encourage, motivate...
Special Services Manager
TNT Express Worldwide
➢ Ensuring the revenue opportunities and profit margins are maximised through the Depots. I provided services to ZA as well as Namibia, working with internal and external customers. I managed three Sales Reps and six Fleet Drivers including on-site management, performance reviews and appraisals, leave applications, monthly KPI's, career development and targets. I analysed quotation conversation ratios to provide the best solution for the client as well as to develop pricing structures to support specific customer needs and projects as well as managing reporting lines to the customer.
Automotive and Industrial Vertical Manager
TNT Express Worldwide
I managed and maintained the industrial client base for ZA. I identified organisational policies and protocol to achieve strategic objectives to ensure customer needs were satisfied and quality control of shipments were adhered to including management of local and international shipments. Implementation and configuration of management policies and ensuring they are applied to all business processes and client transaction. I developed various marketing strategies to source new business, local and internationally. I was consistently involved in market research including competitor monitoring, product management and ensuring positive brand awareness across all internal and external business processes. Management of 4 on-site staff including performance reviews and appraisals, leave applications, monthly KPI's, career development and targets. I was responsible for the management of SLA Services Agreements, Standard Operating Processes and Portfolio management for my client base.
TNT Express Worldwide - Field Sales Exec Pretoria and Sandton
Field Sales Exec
Achievements at TNT Express Worldwide
October 2005 - April 2008
in the Pretoria region, .I was responsible for growing the area in terms of market share and as well revenue growth. I accomplished this within the one and half years working in this region.
I was then ask to perform the same duties in the up market Sandton area which was a awesome challenge .I was then task to bring on blue chip companies as Sandton is the hub for most up market business. This was really an amazing part of my career as the fast paced of the Sandton energy was something that is enjoyed every day.
Achievements at TNT Express Worldwide
➢ Chosen as TNT's Skills and Development Representative for Southern Africa.
➢ Instrumental in ensuring the sales force are efficiently trained and have the necessary knowledge in order to perform daily functions. Chosen to participate in the New Management Programme via Wits Business School and to participate in the LEAN SIX SIGMA course along with National Directors. I was the winner of National Sales Day three times in a row.
Sales Team Leader
(Better growth in Sale's and new change of industry)
➢ Oversee a sales team to grow and maintain existing client base. Implemented processes and strategies to increase sales meet and exceed targets. Prepare weekly team statistics. Encourage and motivate team work. Chair weekly team meetings. Training of new sales consultants and developing selling skills. Interacted off-site with clients on a regular basis. Managed the walk-in-sales department.
Achievements at OutSurance
➢ Exceed sales targets and was awarded travel incentives
➢ Participation in a TV Sales Commercial
➢ Participation in Charity Events and Skills Development Programmes
Key/Major Accounts Managerment.
Qualifications & Certifications
NDP/NMP– WITS Business School (2008) (NQF 7)
WITS Business School
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