Business Development Manager
Logistics and Operations Manager
Malawi Posts Corporation
June 2012 - October 2013
Posts Courier (Malawi Posts Corporation)
➢ Logistical Coordination.
➢ Implementing fleet management system to line up with customer needs and delivery schedule.
➢ Offering first class service to both potential and existing clients
➢ Support customer services activities; Identifying and addressing delivery services issues and concerns
➢ Manage the work of Account Executives
➢ Maintain accurate reference documentation for internal management
➢ Provide weekly metric reports to clients in line with KPIs
➢ Manage a growing team of remote sales developers
➢ Preparation of invoices and statements of accounts
WB Freight Ltd
January 2008 - May 2012
➢ Prepare, monitor and control budgets
➢ Coordinate procurement of goods and services for the company from point of order to point of delivery
➢ Ensure a centralised procurement system for all goods and services is adhered to ➢ Ensure all long term service providers are bound to a contract and monitor service
➢ Review and update contracts for all service providers on a yearly basis
➢ Warehouse management
➢ Ensure a smooth running of operations by establishing reorder levels for all inventory and
Re-order quantities for economies of scale.
➢ Prepare monthly management reports, financial and otherwise
➢ Prepare tax returns VAT, PAYEE, WHT, FBT and Customs Duty Declarations
➢ Preparation of bank reconciliation statements
➢ Application of CD1 forms and Exchange Control for export and import transactions.
➢ Provision of leadership on Financial and administrative matters
➢ Advising the Director on matters relating to human resource management
➢ Record keeping and asset management
➢ Representing WB Freight in local and international forums
➢ Procurement of office materials and services Oversee adherence to and implementation of corrective actions as required by formal internal and external audit recommendations
➢ Invoice scrutiny and LPO administration
➢ company administration budget formulation and management
➢ Cost Control (Strategy, implementation, monitoring)
➢ Managing the Insurance Portfolio including premium negotiations
Federal Express Limited
February 2007 - December 2007
➢ Was responsible for managing key accounts and ensuring that they always got what they wanted, when they needed it
➢ Maintained and updated the market search and sales reports.
➢ Designed attractive Power Point Presentations for the promotional campaign of products.
➢ Dealt with customer queries, problems and complaints.
Pakachere Institute of Health and Development Communication, "BOOKLET DISTRIBUTION PROJECT"
Country wide distribution of " Stop Domestic Violence" and " Living Positively with HIV and AIDS" Booklet to different schools, police units, hospitals and CBOs etc. provided leadership in warehousing, repackaging, route planning and logistical coordination
Qualifications & Certifications
Master of Business Administration, Partial Fulfilment
University of Malawi
Bachelor of Commerce, Business Administration
University of Malawi, The Polytechinin
Our Lady of Wisdom Secondary School
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