J - Citrix Administrator - Chennai, TN, India

Keshava Prasath J

Chennai, TN, India


Citrix Administrator


Around 6 years of extensive hands-on experience in Windows, Citrix systems administration and troubleshooting. Have designed, installed, configured and maintained IT infrastructure along with supervising support team & vendors.

Work History

Sr.Systems Engineer


From January 2012

CGI – ( Logica now a part of CGI )
Currently working in CGI as Sr. Systems Engineer ( I.T Consultant, Logica ) from Jan 2012 to till date. Roles & Responsibilities: Project: IM (Command Center) Clients: British Council, Ofcom, Taylor Wimpey, UKPN, TLS, Shell, NPG, British Waterways, LBB etc,
 Responsible for BAU and IT infrastructure for all UK clients (42) and Indian clients.
 Remote Management of Win2k, Win2k3 & Win2k8 servers (6000+ servers).
 Identified as SPOC for Shell H3 customer & undergone project transition for the same.
 Responsible for Citrix administration of Active Directory with domains in Windows 2000 / 2003/
2008 servers and managing Group Policies across the environment.
 Installation, administration & troubleshooting Citrix presentation server 4.5 and Xenapp 5.0 & 6
 Managing about 12 Citrix farms & Citrix servers with Citrix license management.
 Troubleshooting Citrix related issues. Maintaining the availability of the sessions in Citrix servers
by regular monitoring and checks.
 Installing, publishing, configuring business applications as per customer requirement.

Worked on Incident, Problem Management and Change Management.
 Creation, deletion and troubleshooting issues on Citrix and Windows network printers.
 Participated in successful Disaster Recovery Activity.
 Remote Administration through HP ilo, IBM blade console for managing & monitoring the server
hardware with networking – LAN configuration, IP register in DHCP and NIC teaming.
 Microsoft Cluster Administration - Managing resources and troubleshooting related issues.
 Knowledge on RAID concepts, IIS with installation and issues from OS end.
 Managed Exchange issue and Backup calls.
 Remedy / ITSM – Ticketing tool which is used by customers to keep track with their
request/issues for any access, hardware issue, Problem, Change etc...

Qualifications & Certifications


SRM University

NPA Centenary Polytechnic

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