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Supermarket Manager, Sales Representative
WELL PRESENTED WITH EXCEPTIONAL CUSTOMER SERVICE SKILLS AND GOOD TELEPHONE MANNER. ABILITY TO PROVIDE ACCURATE DATA ENTRY, EFFECTIVE AND CONFIDENT APPROACH TO CLIENT. EXPERIENCED IN WORKING UNDER PRESSURE IN A QUICK PACED FAST MOVING ENVIRONMENT AND BEING COURTEOUS, PROFESSIONAL AND PERSISTENT.
We Love Our Local Weston-super-Mare
February 2014 - April 2014
* Making calls and answering incoming calls, email, and re-routing them to relevant parties.
* Informing customer the benefit of the company and how they can benefit from the company. *Ensuring up-to-date sale details and all necessary information at hand. * Planning business strategies and approaching local business in order to generate sales or contract.
Door to Door Fundraiser
Home Fundraising – Bristol.
February 2014 - April 2014
* Keeping up-to-date information with individual charities.
* Approaching every donor with a smile and keeping eye contact.
* Telling each donor accurate information about charity.
* Informing them the aims and objective of the charity and then how their can help to propagate.
* Filing the form with the donor personal detail and keep it confidential, making calls to the office about any progress.
Customer Services Advisor
Agilisys Contact Services Limited. Weston-super-Mare
April 2014 - May 2014
* Calling customer on the phone and adapt tone, language and style for different customers and situations, well presented, polite, tactful and friendly.
* Writing up accurate records of discussions or correspondence with customer.
May 2014 - July 2014
* Effectively presenting information.
* Handling complaints, aggressive customers on the phone and handling difficult situation.
*Coordinating operational activities.
Trainee Recruitment Consultant
TLC Recruitment Specialist. Bristol
July 2014 - September 2014
* General administrating duties such as filling and photocopying.
* Helping to build relationship with client and Human Resources department.
* Assisting in a drafting and writing jobs adverts, screaming candidate by doing background check on them. Informing client companies about potential suitable candidate.
October 2013 - January 2014
*Being courteous, professional and persistent. *Closing sales and making plans to gain repeat business. *Conveying technical information to customer. *Door to door sales techniques. *Attend tradeshows, industry events and additional training.
Sales advisor (Volunteer)
Weston Hospice care
From May 2013
*Using market and customer information to assist in the development of the Charity. *Talking to customers, finding out their needs, and then offering advice. *Smiling, greeting and making eye contact with every customer. *Sorting gift items into different categories.
*Liaising with generous donors by greeting and showing gratitude for their donation.
Part - Time
February 2013 - May 2013
Utility Warehouse London.
*Informing customer the benefit of the company and how they can benefit from the company. *Ensuring up-to-date sale details and all necessary information at hand. *Building rapport with customer; making phone call to customer and the company. *Accurately completing all administrative records. *Approaching customer with smile and keeping eye contact. *Keeping customer personal detail save and confidential
University of West of England
November 2012 - January 2013
Bristol Research Data Analysis
*Transferring data to the SPSS
*Listening to the transcript then write it down on the system *Analysis the data
Night Support Worker Outreach
May 2012 - December 2012
Providing advice and emotional support to clients; updating a client's medical records and other paperwork. *Involved in six monthly reviews of service users. *Taking part in staff and service users' meetings also in training activities.
Somerset Racial Equality Council
January 2011 - September 2012
*Meeting and greeting members and visitors ensuring they signed in and inducted. *General administration duties, photocopying, filing etc. *Organizing event both professional and social. *Monitoring and keeping record of attendant o the members when on trip. *Answering all incoming calls, email, and re-routing them to relevant parties. *Reporting any problems to the senior staff.
June 2003 - August 2008
Register Child minder
*Ensure individual child is been care for according to their age, gender and ability, providing day care and overnight care. * Engage in school run, indoor and outdoor activities, co- coordinating, stimulating, cognitive, and emotion development.
June 2004 to 2007
Qualifications & Certifications
Central Sussex College
Childcare and Education
Central Sussex College
Nikky Africana Institute of Fashion Design Lagos Nigeria
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