Withfield - IT Systems Administrator - Pretoria, GP, South Africa

Kenneth Withfield

Pretoria, GP, South Africa


IT Systems Administrator

Work History

Network Administrator

• Backup administrator
o Commvault implementation and support

Desktop Support Technician/ Network Administrator

PARACON (National Treasury)

From April 2004

- Support Minister Manual and all ministry Staff
- Video and Audio conferencing for Minister and all Staff.
- Support Client on the AD network
- Support al desktop and printer related calls
- Support OS - All MS OS
- Support Office 2000, 2003, 2007
- Support all In-house Applications
- Setup new PC's and configure for the AD

Reason For Leaving Paracon bought IC Blue
Reference Available on request

National Treasury's

and Exchange 2003 on 4 sites.
o Maintain backup schedules and all backup devices(SCSI and Fibre attached)
o Facilitate off-site storage of tapes.
o Troubleshooting of failed backups and restores.
o Testing of backed up data.

• Windows System Administration
o User account management including creation of accounts and amendment of rights of user accounts, printers and assigning access rights on the NT Active Directory
o Monitoring e-mail systems including e-mail web server
o Monitoring of internet access
o Supports server, network and desktop hardware, software and applications.
o Monitor AD, Exchange and all network related servers for uptime and adequate space.
o Monitor ISA server for proxy
o Support Exchange 2003 and 2010. This includes backup and restores using the Commvault System.

• Project related work
o Manages small to medium sized projects according to agreed upon budgets and schedules.
o Roll out hardware and software to ensure optimal deployment of resources.
o Plan, implement and support the network and computing infrastructure plan.
o Setup VMware servers, P2V physical server to the virtual farm. Vmware and Hyper-V

• Connectivity
o Check that all data lines with SITA are up every morning.
o Log calls with SITA and manage troubleshooting of loss of connectivity

• Infrastructure Support
o Perform daily server room checks for air conditioner and hardware failures on the servers and equipment.
o Supporting San at 240 Madiba, Das at 40 Church and Centurion.
o Supporting and Configuring File and Print Servers on the NT Network
o Monitor ICT infrastructure continuously.
o Collaborate with team on incidents and do problem solving on incidents identified.
o Document identified problems by way of a problem report structure.
o Implement change requests where need be.

IT Manager

Van Der Merwe Du Toit Inc

August 2003 - February 2004

- Administer on Windows 2000 Server for all Microsoft and In- house Applications
- Administer on Linux Server, for network faxes and E-mail system
- Administer on Man 3000 System for access of building and telephone system
- Support on all PC's with Microsoft and In-house Applications
- Support and administration on Network, hubs, switches
- Order all new hardware and software
- Administer on www.vdt.co.za Website
- Write new Website
- Maintan DSL for office 6GB Internet Gap

Reason For Leaving Company too small user base 100 Servers 4
Reference Avalable on request


Self Employed

July 2002 - August 2004

- Sell, install and maintain PC's and all Applications

Reason For Leaving Kitso offered me a position
Reference Available on request

Team Leader

End User Support in Pretoria East

- Support All Microsoft products
- Support on Novell Network creating Users and assigning rights
- Clear and create printer queues
- Support on all Telkom in house products and Systems

IT External Service
- Support on Novell 5 Networks
- Support on private PC Users at home
- Install and configure ADSL and ISDN Routers
- Install Rooters, Switches and Servers
- Install, set up and maintain 3Com LAN PBX for external
Customers to connect telephone and Network on Data Network
- Assist on Project Management Regarding all new Contracts
- Assist on Helpdesk as Team Leader and first line Support
- Designed Website for IT External Services
- Network Administrator on Novell 4 And 5 Networks for IT
External Services

IT Service delivery
- Remote Management on Novell Nt4 ad Windows 2000 Networks
- Create Users group in the Windows 2000 Active Directory
- Romote Support on all Microsoft Application and Operating
- Support on Group Wise and Outlook Express

Reason For Leaving Opened my own support business
Reference Available on request

IT Specialist

IT Helpdesk

August 1994 - July 2002

- Started on the IT Helpdesk, logging and rotating faults
- Resolve telephonic queries

IT Specialist/ Service Representative


May 1992 - August 1994

- Process commercial contracts-data capturing
- Process and resolve account queries from Customers

Qualifications & Certifications

HTS. John Vorster High School

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