Loke - Test Management - Singapore

Keng Yuen Loke

Singapore

Services

Test Management

Work History

Hardware Quality

Managed a Quality Section to performing Electrical, Mechanical, Functional, Environmental Reliability Tests 3
Software Quality
* Expert in Software Testing of Embedded Software Systems
* Championed Software Process Improvements for CMMI Level 2 and 3.

7

FMEA
(Failure Mode Effect Analysis)

* Identify likely problems in design, subjecting the problem areas to worst case hostile conditions (i.e. environmental, electrical)

3

Standards / Frameworks

Brief Description Experience (Yrs)
ISO9000 Working Experience 10
ISO14000 Internal Auditor Experience 2
CMMI Framework
• Formally trained in "Introduction to CMMI" by Carnegie Mellon University
• Champion for CMMI Level 2 to 4 for the various SQA processes

4

CMMI Framework; Champion for CMMI Level 2 to 4 for the various SQA processes 4
Various Software Standards Conducted training to introduce different software standards to software community. 3
IEC 15271; Guide for ISO/IEC 12207 Software Life Cycle Processes 4
IEC TR15504 Part 1 ~ 9; IT - Standard for Software Process Assessment 3
IEC 14598 Part 1 ~ 6; IT; Standard for Software Product Evaluation 8
ISO/IEC 9126 Software Engineering Product Quality Model 3
IEEE1058.1 Standard for Software Project Management Plan 4
MIL-STD-882
• Attended Principles of Software Safety Engineering (PoSSE) training by Critical Systems Lab.
• Military System Safety Standard

4

IEC 61508-3 Software Requirements related to Functional Safety of Electronic Safety related system 1
IPC-A-610D Certified IPC Specialist 1

Project Management

PMBOK

From July 2007

Attended Advance PMBOK (July 2008)

11 Product Management Skills
• Manage projects of different magnitudes, from local projects to projects of global scale.
• Manage the different stages of the product life cycle. From Product Conceptualisation Stage through Product Retirement Planning phrase.
• Manage Top Level and Detailed Product Requirements, Feasibility Studies, New Product Introduction.

8

Quality Engineering • Certified Quality Engineer by Singapore Quality Institute. Na


❖ Standards & Framework Experiences

Manager, QA-Software

Nakamichi Research Singapore Pte Ltd

April 2003 - May 2005

Roles and Responsibilities:
* Customer Service
Managed all Asia Pacific customers' service requirements and quality needs.
(i.e. customers include, India, China, Taiwan, Indonesia, Singapore, Saudi Arabia, Philippines, etc)


* SW QA R&D Standards
1
Initiated and Championed the CMMI quality management framework within the company for continuous process improvement.

CMMI
2
Conducted training and workshops for Software Quality Management Systems to overcome resistance to Quality initiatives.

IEC14598
IECTR15846
IEC9126
CMMI,
Internal

3
Formulated Test Plans, Requirement Specifications, Test Specifications and Test Strategies for the Software evaluation processes

Internal

* QA R&D Standards
Initiated and Championed the CMMI quality management framework within the company for continuous process improvement.

CMMI
Managed the outsourcing of QA test activities to other test house Internal
Audit OEM/ODM suppliers of AV products during supplier selection and product buyoff process Internal
Ensured the base-lining of product requirements or contract book prior to product development start


* R&D
Involved in identifying future product trends and user needs through brainstorming, different channels of the voice of customers feedback and from market surveys.

Involved in feasibility studies of new product initiatives in terms of R&D core competences and ROI.


* QA Factory Standards
Employed Six-Sigma methodologies for measuring process improvements. Six Sigma
Identified and rolled-out improvements on existing QA Reliability, Environmental, and Mechanical test specifications for the end products.

IEC68
IEC14598
IEC61000
IEC61340

Established and managed the Customer Buyoff Team. Accept or reject lots based on Inspection Results and Acceptance Criteria

MIL105E, Internal
Managed and coordinated all activities with factory QA team.
Chaired field complaints discussion meetings to find out the root cause and produce Corrective and Preventive Action Reports.

Senior Engineer, Software Testing and QA

Philips Consumer Electronics

May 2000 - April 2003

Roles and Responsibilities:
* SW QA R&D Standards
Managed a test team of 8 engineers in performing TV products testing. CMMI
Championed the CMM Level 2 and CMM Level 3 processes. CMMI, Internal
Key decision maker in the selection of test engineers, in interviews and appraisals. -
Involved in development of software test architecture for software platforms. Internal
Used automated test wares like QA Run. -
Developed test plans, strategies and test scripts for the white box testing. Internal
Formulate Test Plans, Requirement Specifications, Test Specifications and Test Strategies for the Software evaluation processes.

Internal
Coaching and training of engineers prior to their involvement in testing activities. Internal
Project Transfer; 12 months in Eindhoven, The Netherlands for test architecture and methodologies. -

Section Leader / Senior Engineer, Quality Assurance

AIWA Consumer Electronics Company

September 1998 - April 2000

Roles and Responsibilities:
* SW QA R&D Standards
Section Leader of the TV group, managed a team of 4 engineers in performing the reliability testing on TV products. Managed a test team of 8 engineers in performing TV products testing.

Internal, IEC14598
Work Knowledge of the Spiral Model of software development, to enhance the quality of the TV software. Championed the CMM Level 2 and CMM Level 3 processes.

IEC9126, IEC12207
IEC TR15846

Managed and performed all Product Reliability testing on company's product. IEC68


* Product Safety R&D Standards
Handle Product Safety & Product Liability issues.

IEC60065,
IEC60695
IEC60950
IEC60707
IEC60990


* QA R&D Standards
Perform Failure Mode Evaluation Analysis. Internal


* QA Factory Standards
Provided production support to overseas production plants (in Thailand, Indonesia, Malaysia, India and Philippines) and other Company's OEM sites.

Provided QC set ups for new production plants abroad.
Analyze market complaints and thus implement corrective actions.
Performed Production Line Audits to ensure product quality. ISO9000


TOOLS, STANDARDS & SKILLS
❖ Proficient in the following Software Tools (For Testing Purposes)

Application Name Brief Description Experience (Yrs)
HP Quality Center A defect/ incident tracker, with traceability to Test Documentation, Test Results 7
Bugzilla by Mozilla
Bugzilla is a Defect Tracking System that allows individual or groups of developers to keep track of outstanding bugs in their product effectively.

5

Telelogic DOORS Synergy A Requirements Management tool 5
Telelogic Change Synergy A Web Based Problem Reporting / Tracking Tool 5
Telelogic CM Synergy A Software Development Process building tool for Configuration Management 5
Win Runner A test tool for GUI testing 2
TestQuest Pro An automated testing tool for embedded software. 4
Logica CMG's TestFrame
An automated structured...

Qualifications & Certifications

Singapore Institute of Management

Consumer Electronics

French Singapore Institute

Electronics and Communication Engineering

Singapore Polytechnic

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