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Curtis - Office Administrator - UK

Kelly Curtis

UK

Services

Office Administrator

Summary:

A confident, polite and efficient office administrator. Competent telephone manner and skilled in most office duties. Experienced customer service officer.

Work History

Sales Office Clerk

Toolbank Ltd

September 2012 - June 2013

DRAPER TOOLS LTD, CHANDLERS FORD:-

INTERNAL SALES CO-ORDINATOR/ TELESALES
Responsibilities:

• Processing of customer orders and enquiries by phone, email and fax
• To liaise with clients on a day to day basis to ensure excellent customer service is achieved


Key achievements:

• Excel knowledgeable
• Confident telephone manner
• Efficient

TEACHING SUPPORT ASSISTANT

REDBRIDGE COMMUNITY SCHOOL

April 2012 - July 2012

Responsibilities:
• To encourage and nurture children aged 11 - 16 years old

Temporary cover

March 2012 - April 2012

Answering the telephone and dealing with customer queries. Using an in- house computer system to facilitate the smooth operation of Customer's problems regarding computer software.

ADMINISTRATOR/CUSTOMER SERVICES OFFICER

MONKS & CRANE INDUSTRIAL GROUP

July 1990 - October 2011

Responsibilities:

• Processing of customer orders & enquiries via telephone, email and fax
• Dealing with customer complaints
• Cash handling & banking
• On site visits to clients
• Knowledge of meeting targets
• To oversee the day to day running of the office
• Warehouse duties including picking and packing of goods
• Stock taking
• Filing & archiving


Key achievements:

• Competent IT skills
• Excel Knowledgeable
• CLAIT level I
• Excellent telephone manner
• Customer service skills

OTHER

Qualifications & Certifications

Richard Taunton

English Literature

GLEN EYRE SECONDARY SCHOOL

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