Seameco - Receptionist - Durban, KZN, South Africa

Kelebogile Seameco

Durban, KZN, South Africa

Services

Receptionist

  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Summary:

Cheking in and out guests. Informing guests about the hotel services and how they work.

Work History

STUDENT ASSISTANT

GARDEN COURT O.R TAMBO INTERNATIONAL

July 2013 - September 2013

DUTIES SWITCHBOARD-RECEIVING, TRANSFFERING CALLS TO ALL THE REQUESTED EXTENSIONS. PRINTINGTHE CONTIGENCY REPORT
SENDING TAX INVOICES TO GUESTS WHO STAYED IN THE HOTEL. SCANNING AND ATTACHING GUEST INVOICES ON OPERA SYSTEM AND SAVING THEM. SENDING WELCOME MESSAGES TO OUR FREQUENT GUESTS AND REPLYING TO E-MAILS.

BANQUETING ASSISTANT

GARDEN COURT O.R TAMBO INTERNATIONAL

From November 2013

DUTIES SET UP STRUCTRES AND SET THE TABLES AS INSTRUCTED. PUT UP SIGNAGES IN THE CONFERENCING ROOMS AND BOARDROOMS. COUNT STOCK AND ST UP COFFEE STATIONS.

GUEST SERVICES ATTENDANT

GARDEN COURT O.R TAMBO

September 2013 - November 2013

DUTIES OPERATING THE OPERA SYSTEM, CHECKING IN THE GUEST, ASKING THE GUEST FOR A VOUCHER. CREATING ROOM KEYS FOR THE GUEST, PRINTING A REGISTER CARD FOR THE GUESTAND ASKING THEM FOR THEIR ADDRESS, IDNUMBER OR PASSPORT NUMBER, NATIONALITY, MOBILE NUMBER, BUSINESS NUMBER, SIGNATURE AND THE CAR REGISTRATIONIF DRIVING. AUTHORISING GUESTS CREDIT AND DINERS CARD ON THE DINNER OR LUNCH THEY WILL BE EATING. INFORMING THE GUESTS ABOUT THE DIFFERENT TYPES OF SERVICES WE OFFER AND HOW THE RESTAURANTS OPERATE AND THE PROCEDURES WHEN USONG OUR SERVICES. TELLING THE GUEST ABOUT THE WIFI WE OFFER FOR FREE AND HOW MUCH DATA THEY ARE GIVEN FROM CHECKING IN TILL CHECKING OUT. UPDATING THE GUESTS PROFILE ONTHE OPERA SYSTEM AND SAVING THE CHANGES. CHECKING OUT GUESTS, CHARGING THE CORRECT AMOUNT N GUEST ROOM ACCOUN AND PRINTING OUT INVOICE AND LET THE GUSET SIGN IT AND CHARGE ALL THE OTHER EXTRAS LIKE PARKING. GIVE THE GUEST THE COPY OF TAX INVOICE AND THANK THEM FOR STAYING WITH US AND TELL THEM TO ENOY THEIR DAY. IF A GUEST USED A TRAVELLING AGENT TO BOOK MAKE A DIRECT BILL IN ORDER- THAT WILL GO TO THE TRAVELLING AGENT AND TO HEAD OFFICE. DOUBLE CHECK THE SLIPS IN THE PIT TO ENSURE YOU CHARGE THE GUEST THE CORRECT AMOUNT AND THAT THE NECESSARY AMOUNT IS SEND TO THE TRAVELLING AGENT.

SUITE WAITER

PRO-SERV

WORLD CUP MATCHES HOSTED- LOFTUS STADIUM
DUTIES BAR LADY, SERVE CUSTOMERS AND TAKE STOCK

Qualifications & Certifications

EDUCATION

SIR PIERRE VAN RYNEVELD HIGH SCHOOL

HOSPITALITY MANAGEMENT

TSHWANE UNIVERSITY OF TECHNOLOGY

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