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Shah - Airport Security - Derby, England, UK

Kazim Shah

Derby, England, UK

Services

Airport Security

Summary:

i have worked as a security officer/supervisor at watford shoppping centre for 7years and are aware of safety and have done most of security courses

Work History

Security Officer and Acting Supervisor

Intu Watford Shopping Centre

February 2007 - February 2014

• Provide a professional, efficient and approachable security service maintaing high level of customer service to staff and customers at all times.
• Write reports of daily activities and irregularities and liase with Manager to ensure safety of the premises, staff and customers.
• Provide customers with helpful advice, guidance and information about the shopping centre as well as providing support in an emergency or evacuation situation in a calm and professional manner.
• In charge of preparing daily job rotas for other Security Officers as well as presenting daily team briefs for the Management team.
• Regularly testing of fire alarms and other security equipment, completing the appropriate logs and notifying the Manager of any issues of malfunctioning equipment.
• Liaising with retailers for business improvement.
• Assist in the induction and training of new member of staff.
• Monitoring and operating CCTV cameras and other recording systems.
• Accurately updating administrative records and sheets.

Sales Support Manager

Argos

October 2001 - January 2007

• Key holder, in charge of opening and closing of the store.
• Cashing up, banking, floats count and paper work procedure.
• In charge of the store visual merchandising.
• In charge of pay roll and having regular meetings with our Area Manager.
• Manage staffing issues e.g. sickness, lateness, conducting investigations and disciplinaries.
• Carry out interviews to recruit new staff members and responsible of their training.
• Daily floor walks, observation sheets and completing daily rota.
• Able to deal with customer's complaints and inquiries.

Projects

Security officer

Worked in a shopping centre for 7years
Dealing with customers
Responsible for the shopping centre
Team briefs to staff
Supervisor
Dealing with customer complaints

Qualifications & Certifications

Mathematics, English Language

Westfield School Watford

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