Kambanja - ICT Infrastructure Support - Johannesburg, GP, South Africa

Kay Kambanja

Johannesburg, GP, South Africa

Services

ICT Infrastructure Support

Summary:

MS Server 2003 - 2010
DHCP, DNS, Proxy
Linux RedHat 9
MS Exchange 2007/ 2010
VPN Configuration & Support
LAN & WAN Support
Wireless
Routers & Switches Configuration/ Support
HP/ Dell & IBM Server Hardware Installation/ Support
BackupExec 2010
HP Online Backup
SAP Basis-All-in-One
Mitel Telephony mx 3300 IP based support
Man3000 TMS Support
ActiveFax/ RightFax Faxination solution support
VoIP
Symantec EndPoint Antivirus Security
Websense Web content filtering
Trend Micro Office/ Server Scan
Netbotz Server Room Temperature/ Intrusion Monitoring
APC UPS Configuration & Support
Netflow network (WAN) Management System
ICT Solution Architect

Work History

Manager: ICT

National Road Freight & Logistics Industry

August 2005 - August 2005

• To fully participate in the development of the Organization’s overall strategy
• Annual business plan for the Company IT and online communication, and provide monthly management reports.
• Translate business plans into specific departmental goals
• Provide a Desktop Maintenance service, including installation and maintenance of hardware
• Assistance in terms of application and software problems
• Server support and redundancy measures – Less than 1 hour per month network downtime achieved at any point in time (WAN & LAN)
• Liaise with multiple business partners and suppliers in order to render IT support service of the highest standard • Monitor compliance in terms of the policies.
• Provide direction and guidance to all employees within the IT department
• Performance management, coaching and counseling, application of discipline, prosecution and recruitment and development of staff in the IT Department
• Responsible for representing the company as/when required; whilst upholding the reputation and brand at all times
• Confidentiality – Keep Intellectual Property, trade secrets, executive decisions, information technology and business tools confidential at all times
• Facilitate IT discussions between different departments and business units
• Ensure updating of platforms and software installations are executed regularly
• Plan and coordinate the installation, testing, operation and troubleshooting, whilst ensuring that all hardware and software systems are maintained.
• Server Maintenance – Ensure adequate server capacity at any given time
• Manage access control to application and domain
• Ensure compliance to licensing agreements
• Responsible for providing various IT reports to management and the business on a monthly basis
• Responsible for providing Management with IT figures and stats required for budgeting purposes

ICT Manager

NBCRFLI

From August 2005

Systems Support Engineer.

De Beers – Central Headquaters

August 2002 - August 2005

IT support relating to technical issues involving Microsoft’s core business applications, as well as virtual environments built on Citrix, Microsoft, and Client Server Invironment
• Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
• Support services for DELL related technologies: Servers, Storage, Notebooks and Networking.
• Implement and support disaster recovery solutions - NTBackup
• Remote access solution implementation and support: VPN, Terminal Services, and Citrix
• System documentation to include system reviews and recommendations
• Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outagesManagement

Systems Engineer

De Beers Consolidated Mines

August 2002 - August 2005

TRAINER

HAVATECH

March 2001 - December 2001

• Software Installation, Troubleshooting, Networking With Windows 2000/ prior versions and
Hardware repairs/ Installations (Printers, Modems, Cabling, Hubs & Routing)
• Plus the Development of supplementary Student, theory and practical Manuals. Reporting to the
Administrator and the Rector Havatech Johannesburg.

Technical Support Engineer

Quantum Technology (Pty)LTD

January 1995 - October 2001

Technical Support Engineer

Quantum Technology (PTY) LTD

March 1995 - October 1999

Projects

User Requirement Pecs

Organizational specification

Qualifications & Certifications

ZAMIM/ IMIS UK

Woodfield University Online Education Recognizes

kaoma secondary

Compaq/ HP Training Centre

Institute for the Management of Information

TORQUE IT

REAL IRM SOLUTIONS

Woodbury University

Woodfield University Online Education Recognizes

ZAMIM/ IMIS UK

kaoma secondary

Bachelor of Science (B.Sc.)

Woodfield University

Certification

TORQUE IT

Certification

REAL IRM SOLUTIONS

IDPM Certificate & LIMIS/ AIMIS Diploma

Institute for the Management of Information

Accreditation

Compaq/ HP Training Centre

Woodbury University

TORQUE IT

REAL IRM SOLUTIONS

Institute for the Management of Information

Compaq/ HP Training Centre

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