An enthusiastic and result oriented Trainer Cum Coach with wide corporate experience in Education and Banking. Over the last 5 years, I have imparted over 1000 hours of training to students and corporates in areas of Retail Banking, Communication, Personality and Competence Development etc. I have the ability to connect with the audience and conduct motivated and solution driven sessions.


Corporate Trainer, Communication Skills, Soft Skills, Banking And Financial Services


An enthusiastic & result oriented Trainer Cum Coach with wide corporate experience in Education & Banking. Over last 5 years, I have imparted over 1000 hours of training in areas of Retail Banking, Communication, Personality & Competence Development.

Work History

Trainer cum Coach

Cinque Education Pvt Ltd

From December 2012

• Core Trainer in English, Logical & Verbal Reasoning for Test-Prep business (CAT, GMAT)
• Trainer in Personality Development, Communication skills, GD / PI skills for various programs
• Trainer for "Campus Express", a program building competence development in B School students - delivered programs at Jaipuria Inst. of Management, IPEC, BIMTECH, G L Bajaj etc
• Corporate trainer in areas of Leadership and Communication for companies like NTPC, TSN etc

Centre Head

Connaught Place Branch

November 2008 - June 2009

• Managed overall operations and administration having more than 3000 students - largest center in India
• Responsible for center performance i.e. no of students securing final admission into TOP B - Schools
• Part of the core team for delivery of the PDP (personality development program) and Achiever's Workshop
• Over 300 hrs of training imparted to students under PDP and Achiever's workshop

Associate Vice President


November 2007 - March 2008

• Relationship and Wealth Manager for HSBC PREMIER - Salt Lake Branch, Kolkata
• Delivered tailored investment and insurance advice to premier clients, based on individual financial goals, risk appetite, time horizon and cash flows
• Instrumental in enhancing premier clients base for newly opened branch
• Acquired 16 New To Bank relationships in one month, highest in the region
• Cross sold Life Insurance, Fixed Deposits, Retail Asset Products and Global Premier Accounts
• Completed the Global Premier Accreditation and the advisor's module of IRDA certification

Wealth Manager


August 2007 - November 2007

• Acquired New To Bank clients for Van Gogh Preferred Banking, out of self generated leads
• Sold Mutual funds, Savings Account, Insurance and Venture Capital funds to wealth clients
• Cross sold insurance products and retail broking facility to Wealth Clients
• Completed the Advisors module of AMFI certification

Senior Relationship Manager


July 2005 - October 2006

• Co-ordinated sales, collection and branch processes for 'Personal Loan Plus' product for 30 branches in Mumbai
• Established and Managed 4 DST offices, having over 100 Sales Executives and Tele Marketing Executives
• Monitored the Credit Quality of Various sourcing channels, tracked Non Starters and assisted the Branches to control delinquency and losses for PL Plus & Gold
• Grew Mumbai Portfolio by over 150% in one year of operation
• Established and managed exclusive distribution structure at loan usage points in collaboration with key retailers of Mumbai (Furniture, Jewelry, Travel and Tourism etc)
• Won a Sales Incentive trip to Malaysia and London based on target over-achievement

Relationship Manager

August 2004 - June 2005

• Handled Sales and Distribution for Personal loans in Lucknow, managing 4 key channels i.e. Direct Sales Agents, Direct Sales Team, Tele-Marketing and E-Business and others
• Grew branch portfolio by over 50 % in 1 year's time, averaging quarterly sales of over 1500 units by volume and Rs.4.5 crores by value
• Conceptualized, built and managed a new team of 25 Direct Sales Executives, which grew to disburse 100 loans month on month
• Prepared monthly non-starter and write-off analyses to give valuable credit underwriting feedback to branch team
• Won a Sales Incentive trip to Singapore for 2nd quarter, 2005 based on target over- achievement
• Won a national level contest on E-business initiative, securing 36% conversion rate from Internet leads (highest across all branches)

Management Associate

June 2004 - July 2004

• Prepared a credit report on branch portfolio - Tree analysis based on delinquency behavior of various demographical segments
• Implemented key recommendations on restricting high delinquent segments and up-scaling low delinquent segments with satisfying results

Summer Intern

Retail Banking

April 2003 - June 2003

• Introduced customized credit and service solutions for merchant categories in newly created Merchant Acquiring Business
• Initiated new product development to increase share of wallet by Cross-selling to corporate merchant clients
• Best Project award in the Summer Associate Program 2003
• Prepared training module to facilitate understanding of consumers' requirements by DSAs
• Prepared a White Paper on Internet and MO/TO Merchant Acquiring; this formed a basis for evaluation of partnership with MasterCard for payment gateway services

FreeLance Trainer


• Corporate Trainer (Products and Skills Training) with leading Retail Banks i.e. Axis Bank, Kotak Mahindra Bank
• Trainer with a number of Test Prep Institutions like IMS, TIME, Career Launcher for last 8 years in imparting Discussion and interview skills for Higher Education and Placements
• Developed and wrote a content module in area of “Selling of Personal Loans” for FLIP, India’s leading organization in E- Learning space in Banking
• Guest Faculty in “Industry Relevance of Retail Banking” in Management Colleges like BIMTECH, Jaipuria Institute of Management etc
• Self – conceptualized and conducted an independent 8-weeks “Effective Communications” workshop at Telecom Services Network, a Tier 1 telecom carrier for middle and Senior Management

Qualifications & Certifications


IIM Lucknow

Bachelor of Commerce

F. M. University



IAG School of Management

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