- Full time
- Part time
- One time
Tata Consultancy Services
From December 2009
ber 2009 Tata Consultancy Services
Title BI Tools
Support Analyst - Team Member
The Nielsen Company
February 2009 - June 2012
• Analyze and fix urgent and high priority issues raised by client and business users.
• Dictionary Builder Deployment
• Preparing weekly status report, project metrics
• Be responsible for the overall quality and timeliness of the issues
• Co-ordinate with Expert groups for special support
• Creating reports for business analysis using Cognos
Business Intelligence tools enables companies to understand consumers and consumer behavior. Nielsen measures and monitors what consumers watch (programming, advertising) and what consumers buy (categories, brands, products) on a global and local basis.
The project involves analysis of issues consumer facing on reports and implementation of major enhancement requests in Answers Desktop and in Answers portal Application. Implementation has been carried out in one of the development centers in Chennai, India. The team consists of 18 members.
Carried out the following activities:
• Deployed Dictionary builder tool
• Involved in the discussions with the clients to collect issue details they are facing in the applications
• Had regular meetings with the BA to provide technical support and to help them providing efficient solution to application specific issues
• Participated in discussions with the other teams to identify the cause of the issues
• Guided the team to solve the issues and to meet the dead lines.
• Analyzed the issues provided by the clients.
• Conducted regular training sessions to team members and to various other teams in understanding the technology.
• Prepared Technical Documents.
• Involved in Unit Testing.
• Managed the different version of codes using VSS
• Managed team activities to keep track of the status of the project
• Prepared weekly status report, project metrics
Qualifications & Certifications
Electronics and Communication Engineering
PSG College of Technology
Physics, Chemistry, Maths and Biology
TNPL Mat. Hr. Sec. School
St. Antonys Matriculation School